At a Glance
- Tasks: Lead and manage enterprise applications to support key business functions.
- Company: Join Autolus, a pioneering biopharmaceutical company transforming cancer therapy.
- Benefits: Enjoy a competitive salary, performance bonuses, and comprehensive benefits.
- Other info: Flexible working options and excellent career growth opportunities await you.
- Why this job: Make a real impact in healthcare while working in a dynamic, inclusive environment.
- Qualifications: 7-12 years of experience with enterprise applications and strong stakeholder management skills.
The predicted salary is between 70000 - 90000 £ per year.
Our team are passionate in the pursuit of excellence and in pushing the boundaries of cancer therapy and autoimmune disease to deliver life-changing treatments to patients. Whilst working at Autolus you will enjoy a flexible, diverse and dynamic working environment which actively promotes creativity, leadership and teamwork.
Autolus is a biopharmaceutical company, advancing innovative therapies at both clinical and commercial stages of development, focused on next-generation, programmed T cell therapies for the treatment of cancer. Using a broad suite of proprietary and modular T cell programming technologies, the company is engineering precisely targeted, controlled, and highly active T cell therapies designed to better recognize cancer cells, break down their defence mechanisms, and eliminate these cells. Autolus has a pipeline of product candidates in development for the treatment of haematological malignancies, solid tumours, and autoimmune diseases.
The Senior Applications Manager is responsible for owning and overseeing a portfolio of enterprise applications, including systems such as CRM, ERP, HRIS, and their associated integrations, which support key corporate and commercial business functions. This role is accountable for ensuring that these applications consistently deliver reliable, high-quality, secure, and cost-effective outcomes for the organisation.
A key aspect of the position is maintaining oversight of application health, performance, resilience, and stability across the portfolio, ensuring systems remain fit for purpose, compliant, and aligned with evolving business needs. The role is also responsible for establishing, maturing, and embedding effective governance frameworks and operational rhythms that support the ongoing health, stability, and continuous improvement of applications within a BAU environment.
Key Responsibilities:
- Support Oversight (via Service Delivery): Partner with Service Delivery Managers (SDMs) and support teams to ensure strong application support performance; Define expectations for support quality, SLAs, and user experience; Review incident trends and ensure systemic issues are identified and resolved; Hold vendors and support teams accountable for outcomes, not just activity.
- Business Partnering and Demand Prioritization: Work closely with Business Stakeholders (BSOs) to understand day-to-day operational needs; Translate needs into a prioritized backlog based on business impact and urgency; Make clear trade-offs across competing demands and limited capacity; Ensure delivery is high quality and cost-conscious, not just fast.
- Financial Ownership & Optimization: Own budget for applications, including licenses, vendors, and run costs; Identify and drive opportunities for cost optimization and efficiency; Ensure the application landscape scales in a financially sustainable way as the business grows; Manage renewals, contracts, and commercial negotiations.
- Vendor & Contract Management: Manage third-party vendors and partners delivering support and enhancements; Negotiate and manage contracts, scope, and commercial terms; Ensure vendors are delivering value for money and meeting expectations; Drive accountability and performance improvements where needed.
- Data-Driven Decision Making: Use data (ticket trends, usage metrics, cost data, performance metrics) to guide decisions; Continuously reassess priorities and approaches based on new information; Be willing to challenge assumptions and adjust direction when needed.
- Integration & System Landscape Oversight: Maintain visibility across integrations between systems (e.g., CRM, ERP, HRIS); Ensure changes are considered in the context of the broader application ecosystem; Work with technical teams to manage dependencies and avoid downstream issues.
Demonstrated skills and competencies:
- E – Essential
- P – Preferred
Experience: 7–12+ years working with enterprise applications (CRM, ERP, HRIS, or similar) (E); Experience owning or managing application portfolios, not just individual systems (E); Strong experience managing third-party vendors and commercial relationships (E); Experience working in environments with separate support/service delivery functions (E); Experience in regulated industries (e.g., pharma, biotech, healthcare) (P); Familiarity with compliance requirements (e.g., GxP, SOX) (P); Experience with systems such as Salesforce, Dynamics 365, Workday, or similar (P).
Qualifications: Bachelor’s degree in Information Technology, Computer Science, Business Information Systems, or a related discipline (P) + Equivalent professional experience may be accepted in place of a degree.
Skills/Specialist knowledge: Strong ability to prioritize and make trade-offs across competing business needs (E); Comfortable operating with budget ownership and cost accountability (E); Data-driven mindset with the ability to turn insights into action (E); Excellent stakeholder management and influencing skills (E); Ability to operate across both business and technical contexts (E).
Autolus is committed to providing an inclusive and fair workplace for all. We are an equal opportunity employer and do not discriminate on the basis of race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristic.
Senior Business Applications Manager employer: Autolus Limited
Autolus is an exceptional employer, offering a vibrant and inclusive work culture that fosters creativity, leadership, and teamwork. Located in the dynamic White City area of London, employees benefit from a flexible working environment, competitive salaries, and a comprehensive benefits package, all while contributing to groundbreaking advancements in cancer therapy and autoimmune disease treatments. With a strong commitment to diversity and employee growth, Autolus provides numerous opportunities for professional development and collaboration across various disciplines.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Business Applications Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their mission and values, especially how they relate to cancer therapy and autoimmune diseases. We want you to show them you’re not just a fit for the role, but for the team too!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors to refine your answers and boost your confidence. We can’t stress enough how important it is to articulate your experience and skills clearly during the real deal.
✨Tip Number 4
Don’t forget to follow up after your interviews! A simple thank-you email can go a long way in leaving a positive impression. We believe it shows your enthusiasm and professionalism, which can set you apart from other candidates.
We think you need these skills to ace Senior Business Applications Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Senior Business Applications Manager role. Highlight your experience with enterprise applications and how it aligns with our mission at Autolus.
Showcase Your Achievements:Don’t just list your responsibilities; share specific achievements that demonstrate your impact in previous roles. We love seeing how you've driven results and improved processes!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to see your qualifications and experience at a glance.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Autolus Limited
✨Know Your Applications Inside Out
Make sure you have a solid understanding of the enterprise applications mentioned in the job description, like CRM, ERP, and HRIS. Familiarise yourself with their functionalities and how they integrate with each other. This will help you demonstrate your expertise and show that you're ready to take ownership of the application portfolio.
✨Showcase Your Stakeholder Management Skills
Prepare examples of how you've successfully managed relationships with business stakeholders in the past. Highlight your ability to translate their needs into actionable plans and prioritise demands effectively. This will illustrate your capability to work collaboratively and ensure alignment with organisational objectives.
✨Be Data-Driven
Come prepared with insights from your previous roles where you used data to drive decisions. Discuss specific metrics or trends you’ve analysed and how they influenced your actions. This will showcase your analytical mindset and ability to make informed decisions that align with business goals.
✨Understand Compliance and Governance
Brush up on compliance requirements relevant to the biopharmaceutical industry, such as GxP and SOX. Be ready to discuss how you've implemented governance frameworks in your previous roles. This knowledge will demonstrate your readiness to maintain oversight of application health and ensure adherence to regulatory standards.
