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For Companies At a Glance
- Tasks: Design and deploy innovative tech solutions to enhance customer experiences and drive value.
- Company: Join a forward-thinking company revolutionising workflow automation in the legal sector.
- Benefits: Remote work, competitive salary, and opportunities for professional growth.
- Why this job: Be a key player in transforming how businesses operate with cutting-edge technology.
- Qualifications: 3 years of consulting experience and a background in legal services or project management.
- Other info: Collaborative environment with passionate team members and excellent career advancement potential.
The predicted salary is between 36000 - 60000 £ per year.
The customer value team plays a critical and strategically important role in ensuring our prospects see the potential impact of workflow and process automation and that our customers see continued value in the Autologyx platform. The team is filled with a mixture of developers, business analysts and process engineers, project managers and solution consultants.
The successful candidate will have a customer first attitude and will be focused on onboarding, scoping and delivering new projects and driving value and increased adoption within our existing customers. You will be expected to be a self-starter and someone who can work autonomously whilst working as part of a collaborative team.
You will be expected to have a background in consulting with a flare for process engineering. An understanding of how law firms and similar organisations operate would be beneficial, either as a lawyer, legal project manager, product owner, legal engineer or similar role. It is essential you are a creative thinker with an understanding of relevant industry technologies, and able to design and articulate solutions that solve complex legal and compliance process problems. You will become an Autologyx expert and evangelist, understanding your customers' needs in depth and building strategic relationships with key contacts at all levels across their business.
Autologyx is a data driven workflow and process automation platform that enables businesses to orchestrate, automate, integrate and scale complex non-linear processes. We allow customers to build and design solutions to automate complex processes. This is achieved by providing the tools to create relational data models, a canvas for designing your workflows and processes, managing task allocation and events which automate actions via an intuitive interface, and integrating 3rd party technology or data sources at any point. All process data at any point in time is captured and made available for analytics on a BI solution of your choice.
The Autologyx platform works in real time, managing non-linear, simultaneous processes that reflect the complexity of real-world interactions. Processing over 1 billion process transactions last year, all of this is delivered via enterprise-grade infrastructure with state-of-the-art data security and ability to handle large scale complex processes. We enable a large number of use cases including Legal intake 'Front door' & triage, contract remediation and repapering, document automation, portfolio management, matter management, workforce onboarding and claims processing amongst others.
Duties and Responsibilities
- Designing and deploying Autologyx based Technology solutions to service specific customer needs and address broader market opportunities
- Align closely with the Product and Solutions teams to understand and be able to articulate the value of the Autologyx platform
- Working with specified customers to build relationships, trust and understanding of their needs
- Provide customer feedback into the business to inform improved services and product roadmap
- Educate and inform customers about solutions and features to drive adoption and grow the range of use cases
- Build out success plans with customers to drive enablement, adoption, retention, customer satisfaction and loyalty
- Develop a trusted advisor relationship with customer stakeholders in order to create customer champions and advocates
- Work closely with the sales and delivery teams to facilitate a seamless customer on-boarding experience, and high levels of satisfaction
- Identify risks to the customer achieving their desired success and business objectives and mitigate accordingly
- Maximise the value of the customer's investment, converting them into reference customers who are both promoters and advocates of Autologyx
- Engaging with sales prospects to run product demos and pre-sales scoping where required
Skills and Experience Required
- You will have 3 years consulting experience working in a customer facing role
- Comfortable designing and describing workflows, and using diagramming tools like Visio or Miro to visually represent solutions (process flows for example)
- Excellent presenter and communicator who is articulate, passionate, and knowledgeable with the ability to evangelise our products and services
- Analytical and creative with the ability to design solutions to solve complex business problems
- Experience in legal services, customer success, project management or implementation consulting within the Legal sector
- Experience driving adoption of collaboration, transaction management, project management and content management solutions
- Desire to work in an open, collaborative environment with a team of creative and innovative people that are passionate about what they do
- The ideal candidate will be highly motivated, customer-centric, and inspiring, with a mix of product, solutions, and legal experience
- You will have a legal background, as a lawyer, legal project manager, legal engineer or similar
- Experience with API calls and data handling and mapping
Implementation Consultant in London employer: Autologyx Limited
Contact Detail:
Autologyx Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Implementation Consultant in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the legal and consulting fields. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Prepare a portfolio that highlights your past projects and successes, especially those related to process engineering and customer success. When you get the chance to chat with potential employers, use this as a visual aid to demonstrate how you can add value to their team.
✨Tip Number 3
Be proactive! If you see a company you’re keen on, don’t wait for them to post a job. Reach out directly through our website, express your interest, and share how your background aligns with their needs. A little initiative can go a long way!
✨Tip Number 4
Prepare for interviews by researching the company and its products. Understand how the Autologyx platform works and think of ways you can contribute to its success. Tailor your answers to show how your experience in legal services and consulting makes you the perfect fit for the Implementation Consultant role.
We think you need these skills to ace Implementation Consultant in London
Some tips for your application 🫡
Show Your Customer-Centric Attitude: Make sure to highlight your customer-first mindset in your application. We want to see how you've put customers at the heart of your previous roles and how you can bring that same energy to our team.
Demonstrate Your Consulting Experience: We’re looking for someone with a solid background in consulting, so don’t hold back! Share specific examples of projects you've worked on, especially those that involved process engineering or legal services.
Be Creative in Problem Solving: Since we value creative thinkers, showcase your ability to solve complex problems. Use your application to describe situations where you’ve designed innovative solutions that made a real impact.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting role in our Customer Value Team!
How to prepare for a job interview at Autologyx Limited
✨Know Your Stuff
Make sure you understand the Autologyx platform inside and out. Familiarise yourself with its features, benefits, and how it can solve complex legal and compliance problems. This will help you articulate its value during the interview.
✨Showcase Your Consulting Experience
Prepare to discuss your previous consulting roles and how they relate to the Implementation Consultant position. Highlight specific projects where you successfully onboarded clients or drove adoption of new technologies, especially in the legal sector.
✨Be a Creative Problem Solver
Think of examples where you've had to creatively solve complex business problems. Be ready to share how you approached these challenges, particularly in a customer-facing role, and how you designed solutions that met client needs.
✨Build Rapport with Interviewers
Remember, this role is all about building relationships. During the interview, engage with your interviewers, ask insightful questions, and demonstrate your ability to connect with people. Show them you have that customer-first attitude they’re looking for!
