At a Glance
- Tasks: Support clients with data management and problem-solving in a dynamic team.
- Company: Friendly professional services team focused on your development.
- Benefits: Entry-level salary, bonus potential, hybrid working, and clear progression plan.
- Other info: Join a supportive environment with opportunities for growth and learning.
- Why this job: Kickstart your career with hands-on training and real impact on client success.
- Qualifications: Recent graduates or those with strong customer service skills welcome.
The predicted salary is between 25650 - 31350 £ per year.
Graduate Client Manager based in Langstone, Newport. Full-Time, Permanent. Hybrid Working Options. Entry Level Starting Salary + Bonus potential. Clear Progression Plan.
Do you have a sharp eye for detail, a proactive mindset, and a commitment to delivering outstanding customer service? Join a fast-paced, friendly, and collaborative professional services team that’s committed to your development — with hands-on training, real career progression, and support every step of the way.
We're looking for a Client Manager to play a key role in delivering first-class support to clients across the UK. You’ll be handling data, problem solving, and becoming a trusted voice to customers — all while growing your technical skills and progressing within the business.
The successful candidate will be a confident, motivated individual ready to kickstart their career in a supportive, professional environment. This is a perfect opportunity for a recent graduate eager to learn new skills and gain hands-on experience — or an individual with an impressive education and a proven track record of delivering excellent customer service.
What You'll Be Doing:
- Reviewing and processing data using Excel spreadsheets
- Liaising directly with clients and payroll teams
- Supporting the technical helpline via phone and email
- Ensuring accurate payroll data and compliance with HMRC guidelines
- Advising clients on mileage logs and business travel rules
- Maintaining high quality standards by reviewing and validating own work and that of colleagues
- Collaborating with Partners and internal team members
You’ll thrive if you:
- Communicate clearly and professionally via phone and email
- Have a sharp eye for detail and enjoy working with data
- Are comfortable with numbers and problem-solving
- Know your way around Microsoft Office, especially Excel (full training provided)
- Are eager to learn, take initiative, and grow in a fast-paced team
- Build strong relationships with clients and colleagues
Whether you’re a recent graduate or someone with strong customer service experience and a desire to grow — we’d love to hear from you. Apply and upload your CV for consideration or contact Holly Williams on 01291 497280 or holly@autographrecruitment.co.uk for further information.
Client Manager in Saffron Walden employer: Autograph Specialist Recruitment
As a Client Manager at our Langstone, Newport location, you'll be part of a dynamic and supportive professional services team that prioritises your growth and development. We offer a clear progression plan, hybrid working options, and a collaborative work culture that fosters learning and innovation, making it an ideal environment for recent graduates or those looking to enhance their customer service skills. Join us to enjoy hands-on training, competitive starting salary with bonus potential, and the opportunity to build meaningful relationships with clients while advancing your career.
Contact Details:
Autograph Specialist Recruitment Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Client Manager in Saffron Walden
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Autograph Specialist Recruitment. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Autograph Specialist Recruitment before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Client Manager in Saffron Walden
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Autograph Specialist Recruitment:Your cover letter is your chance to shine! Tell us why you want to work at Autograph Specialist Recruitment specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Autograph Specialist Recruitment!
How to prepare for a job interview at Autograph Specialist Recruitment
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
