Trainee Client Manager

Trainee Client Manager

Langstone +1 Full-Time 18000 - 27000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join as a Trainee Client Manager, processing data and supporting clients.
  • Company: Autograph Recruitment partners with a leading financial services firm in Newport.
  • Benefits: Enjoy hybrid working, a starting salary of £22,500, and clear progression pathways.
  • Why this job: Kickstart your career with training, development, and a supportive team culture.
  • Qualifications: Ideal for graduates or enthusiastic individuals with strong customer service skills.
  • Other info: Work in a fast-paced environment and build effective client relationships.

The predicted salary is between 18000 - 27000 £ per year.

Langstone, Newport

Full Time / Permanent + Hybrid working availability

Starting salary of £22,500

Are you a graduate looking to kickstart your career? Autograph Recruitment is partnered with a leading professional services client based in Newport. They are an independent firm based in Newport, specialising in providing expert financial calculations, administration support and advice to businesses. As they grow and expand, due to years of business success, they are now looking for a Client Manager to join their team.

This would be the perfect opportunity for a driven individual who is thriving to kickstart a career. For the right candidate, our client can create a clear progression pathway. As a business, our client is committed to the training and development of their employees. You will have the opportunity to train alongside other trainees within the business, and work alongside professionals, specialists within their niche.

Responsibilities:

  • Processing data accurately whilst using complex excel spreadsheets
  • Establishing an understanding of HMRC guidelines, compliance and processes
  • Providing customer service and technical support to develop relationships with clients
  • Produce quality work, alongside cross referencing with colleagues' work
  • Challenge and spark interest in the multiple areas of the business
  • Liaise with clients and payroll departments regularly, to enable clients to process their payroll accurately

You:

  • Ideally, you will be a graduate eager to learn new skills and gain experiences. Alternatively, an enthusiastic individual with an impressive education, and proven track record of delivering outstanding customer service.
  • You must be able to work well under pressure, to deadlines within a fast-paced environment
  • You have a strong proficiency across Microsoft Office platforms, including Excel. Ability to work on own initiative and as part of a team.
  • You will thrive when building effective relationships with clients, and throughout the business.

Next steps:

If this sounds like an opportunity for you to develop yourself, then please click Apply to upload your CV for consideration.

Contact Holly Williams for further information.

Locations

Langstone Newport
A

Contact Detail:

Autograph Recruitment Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Trainee Client Manager

✨Tip Number 1

Familiarise yourself with HMRC guidelines and compliance processes. Understanding these regulations will not only help you in the role but also show your potential employer that you're proactive and serious about the position.

✨Tip Number 2

Brush up on your Excel skills, especially complex functions and data processing techniques. Being able to demonstrate your proficiency in Excel during interviews can set you apart from other candidates.

✨Tip Number 3

Practice your customer service skills by engaging in role-play scenarios. This will prepare you for the client interactions expected in the role and help you articulate your approach to building relationships.

✨Tip Number 4

Network with professionals in the financial services sector. Attend relevant events or join online forums to gain insights and make connections that could benefit your application and future career.

We think you need these skills to ace Trainee Client Manager

Customer Service Skills
Attention to Detail
Proficiency in Microsoft Excel
Understanding of HMRC Guidelines
Data Processing Skills
Communication Skills
Teamwork
Ability to Work Under Pressure
Time Management
Problem-Solving Skills
Adaptability
Initiative
Relationship Building

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant skills and experiences that align with the Trainee Client Manager role. Emphasise any customer service experience, proficiency in Microsoft Office, especially Excel, and your ability to work under pressure.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you are interested in the position and how your background makes you a suitable candidate. Be sure to express your eagerness to learn and grow within the company.

Highlight Relevant Skills: In your application, specifically mention your understanding of HMRC guidelines and compliance if applicable. Also, include any experience you have with data processing or working with complex spreadsheets, as these are key responsibilities of the role.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for a client-facing role.

How to prepare for a job interview at Autograph Recruitment

✨Showcase Your Excel Skills

Since the role involves processing data using complex Excel spreadsheets, be prepared to discuss your proficiency with Excel. You might even want to mention specific functions or projects where you've successfully used Excel to solve problems.

✨Understand HMRC Guidelines

Familiarise yourself with basic HMRC guidelines and compliance processes. This knowledge will demonstrate your commitment to the role and your ability to grasp essential industry standards.

✨Emphasise Customer Service Experience

Highlight any previous experience in customer service, as building relationships with clients is key. Share examples of how you've successfully managed client interactions or resolved issues in the past.

✨Demonstrate Teamwork and Initiative

The role requires both teamwork and the ability to work independently. Be ready to provide examples of how you've collaborated with others while also taking the initiative on projects or tasks.

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