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- Tasks: Provide top-notch customer service and support in both Welsh and English.
- Company: Join a leading professional services organisation with a vibrant team.
- Benefits: Up to £30,000 salary, flexible hours, and hybrid working for a great work-life balance.
- Other info: Potential for permanent position and excellent career growth opportunities.
- Why this job: Make a real difference in customer service while enjoying a supportive work environment.
- Qualifications: Fluent Welsh speaker with strong admin and organisational skills.
Hybrid – Cardiff City Centre
12-Month Fixed-Term Contract
Up to £30,000
Autograph Recruitment is partnering with a leading professional services organisation to recruit a fluent Welsh-speaking Customer Service Administrator to join their dynamic team. This is an excellent opportunity for someone who enjoys delivering high-quality customer service while supporting a busy professional environment. The role offers flexible working hours alongside a hybrid working model, supporting a great work-life balance.
Key Responsibilities:
- Providing professional telephone support in Welsh and English
- Delivering efficient administrative and client support
- Processing reports and managing data accurately
- Supporting internal teams with proactive organisation and coordination
About You:
- Fluent Welsh speaker (essential)
- Strong administrative and organisational skills
- Confident working independently as well as part of a collaborative team
- Proactive, reliable, and client-focused in your approach
This role offers genuine potential to become permanent for the right candidate. If you’re looking for your next career move within a respected organisation, we’d love to hear from you. Click Apply to be considered, or contact Holly Williams for more information.
Customer Service Administrator in Cardiff employer: Autograph Recruitment
Contact Detail:
Autograph Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Administrator in Cardiff
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Customer Service Administrator role, and who knows? They might just have the inside scoop on openings.
✨Tip Number 2
Practice your Welsh! Since this role requires fluency, brush up on your language skills. You could even role-play common customer service scenarios with a friend to build confidence.
✨Tip Number 3
Prepare for the interview by researching the company. Understand their values and how they deliver customer service. This will help you tailor your answers and show that you’re genuinely interested in joining their team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love hearing from candidates who are excited about the opportunity to work with us.
We think you need these skills to ace Customer Service Administrator in Cardiff
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Customer Service Administrator role. Highlight your Welsh language skills and any relevant administrative experience to catch our eye!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re the perfect fit for this role. Share specific examples of how you've delivered high-quality customer service in the past, and don’t forget to mention your fluency in Welsh!
Show Off Your Organisational Skills: Since the role involves managing data and supporting internal teams, give us a glimpse of your organisational prowess. Mention any tools or methods you use to stay organised and efficient in your work.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and get you on our radar quickly!
How to prepare for a job interview at Autograph Recruitment
✨Brush Up on Your Welsh
Since this role requires fluent Welsh, make sure you practice speaking and writing in Welsh before the interview. You could even prepare some common customer service scenarios in both languages to showcase your skills.
✨Know the Company Inside Out
Research the professional services organisation you're interviewing with. Understand their values, mission, and the type of clients they serve. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Show Off Your Organisational Skills
Be ready to discuss specific examples of how you've managed administrative tasks in the past. Think about times when you had to juggle multiple responsibilities and how you kept everything organised. This will demonstrate your ability to thrive in a busy environment.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the hybrid working model, and opportunities for growth within the company. This shows that you're proactive and serious about finding the right fit for both you and them.