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- Tasks: Manage client relationships and oversee practice operations in a dynamic accountancy environment.
- Company: Join the UK's largest small business accountancy network with over 400 locations.
- Benefits: Enjoy a competitive salary, 30 days annual leave, and a company pension scheme.
- Why this job: Be part of an award-winning team that values innovation and client service.
- Qualifications: Must have excellent communication skills and at least three years of administration experience.
- Other info: Opportunity to develop processes and deliver marketing campaigns in a supportive environment.
The predicted salary is between 28800 - 43200 £ per year.
Location: Cardiff
Position: Full time, Permanent
Salary: Competitive
Autograph Recruitment are working with a practice who are looking for a Practice Manager to join their growing accountancy practice in Cardiff. This exciting opportunity would suit a dynamic, flexible and motivated individual. The accountancy practice provides varied and interesting work, delivering a friendly and proactive year-round service to businesses and personal taxpayers in the local area.
The successful candidate will report to the Practice Owner and be involved with all aspects of practice management and client relationships. This client is the largest small business accountancy network in the UK, with over 400 locations and industry-leading support and systems. This is a great chance to be part of a very successful, award-winning business model.
About the role:
- A varied workload liaising with a diverse client base
- Opportunity to develop the practice and enhance processes and systems
- Delivery of marketing campaigns, offering industry-leading services
Duties and Responsibilities of the Role:
- Client Onboarding
- Client Administration
- Work-Flow Management
- Personnel
Candidate Profile:
Essential:
- Excellent communication skills and demonstrate an enthusiastic, customer-focused approach
- The ability to adapt to new software, systems and regulatory changes
- Three years administration experience
- A minimum of 5 GCSE’s including Mathematics and English Language, grade C/grade 5
- Strong IT skills, with experience in Microsoft Office
Preferred:
- Experience of working in a compliance environment
- Experience of client onboarding and work-flow management software
Benefits:
- Competitive salary depending on experience
- 30 days annual leave including bank holidays
- Company pension scheme
- Health Assured employee well-being service
Next steps: If this sounds like the opportunity for you, please call Hannah Dolan or email, or click Apply to upload your CV for consideration. We look forward to hearing from you.
Practice Manager employer: Autograph Recruitment Ltd
Contact Detail:
Autograph Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Practice Manager
✨Tip Number 1
Familiarise yourself with the specific software and systems used in accountancy practices. Since the role requires adapting to new software, showcasing your ability to learn quickly can set you apart during interviews.
✨Tip Number 2
Network with professionals in the accountancy field, especially those who work in practice management. Attend local events or join online forums to gain insights and potentially get referrals that could help you land the job.
✨Tip Number 3
Prepare to discuss your experience with client onboarding and workflow management. Be ready to provide examples of how you've successfully managed these processes in previous roles, as this is a key aspect of the position.
✨Tip Number 4
Demonstrate your customer-focused approach during any interactions with the hiring team. Highlight instances where you've gone above and beyond for clients, as this aligns with the practice's commitment to providing excellent service.
We think you need these skills to ace Practice Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administration and client management. Emphasise your communication skills and any experience with compliance or onboarding processes, as these are key for the Practice Manager role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific examples of how your skills align with the duties outlined in the job description, such as managing workflows or delivering marketing campaigns.
Highlight Relevant Qualifications: Ensure you list your qualifications clearly, especially your GCSEs in Mathematics and English Language. If you have additional certifications or training related to accountancy or practice management, include those as well.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Practice Manager.
How to prepare for a job interview at Autograph Recruitment Ltd
✨Showcase Your Communication Skills
As a Practice Manager, excellent communication is key. Be prepared to demonstrate your ability to communicate effectively with clients and team members during the interview. Use examples from your past experiences to highlight how you've successfully managed client relationships.
✨Familiarise Yourself with Relevant Software
Since the role requires adapting to new software and systems, make sure you research the specific tools used by the practice. If possible, mention any similar software you've used in previous roles to show your adaptability and tech-savviness.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to manage workflows. Prepare scenarios where you've successfully onboarded clients or improved processes, as these will demonstrate your capability to handle the responsibilities of the role.
✨Highlight Your Customer-Focused Approach
The practice values a customer-focused approach, so be ready to discuss how you've prioritised client needs in your previous roles. Share specific examples of how you've gone above and beyond to ensure client satisfaction.
