At a Glance
- Tasks: Drive sales in the entertainment sector and build strong client relationships.
- Company: Join the luxurious St. Pancras London, a five-star hotel with a unique character.
- Benefits: Enjoy 28 days holiday, gym access, free meals, and discounts across Marriott properties.
- Other info: Great opportunities for career growth and personal development in a vibrant environment.
- Why this job: Be part of a dynamic team that shapes memorable experiences for guests.
- Qualifications: Proven sales experience and a passion for the entertainment industry.
The predicted salary is between 45000 - 55000 £ per year.
- Additional Information
- Job Number
- Job Category
- Sales & Marketing
- Location
- Euston Road, London, United Kingdom, United Kingdom, NW1 2ARVIEW ON MAP
- Schedule
- Full Time
Located Remotely?
- Position Type
- Management
Let your passion for discovery become a career. Explore, discover, share, and inspire at St Pancras London.
St.
Pancras London is a five-star hotel that fuses Victorian elegance with contemporary luxury.
It is home to 38 opulent Chambers Suites and 207 stylish guestrooms, offering refined comfort with modern amenities.
Guests can enjoy superb dining and expertly crafted cocktails in a unique selection of restaurants and bars, unwind at the serene St.
Pancras Spa, or host events in elegant meeting rooms, including the historic Ladies Smoking Room.
Ideally located beside St.
Pancras International, the hotel is a gateway to memorable experiences in the heart of King’s Cross.
From its Grand Staircase to its world‑class service, St.
Pancras London is more than a place to stay – it’s a place to belong, grow and be part of something extraordinary.
Job Summary
The Senior Entertainment Manager – Entertainment Segment is responsible for proactively soliciting and managing business within the Entertainment segment to achieve revenue goals and maximize profitability for the hotel.
As a senior member of the commercial team, the position leads the implementation of the brand’s sales strategy and applicable brand initiatives across all aspects of the sales process under the leadership of the Director of Sales & Marketing.
The Senior Entertainment Manager develops and maintains long‑term, value‑based customer relationships to achieve the hotel’s sales objectives.
The role focuses on driving revenue within the Entertainment segment, including production companies, studios and talent agencies.
The Senior Entertainment Manager works collaboratively with internal departments and Marriott above‑property sales teams to maximize revenue opportunities and ensure excellent service delivery.
The Senior Entertainment Manager actively manages account production, identifies new business opportunities, and supports the hotel’s participation in Marriott sales channels including Market Sales Offices, Global Sales Organization (GSO), and electronic lead channels.
- Driving Revenue and Sales Performance
- Proactively solicits new business within the Entertainment Segment to achieve individual and hotel revenue goals.
- Develops and manages a portfolio of key entertainment accounts including production companies and film studios.
- Achieves assigned room night, revenue and account production targets.
- Conducts outside sales calls, client meetings, presentations and site inspections to secure business.
- Prepares and executes sales plans for assigned market segments.
- Utilizes Marriott sales systems including CI/TY (Customer Information Tool), Mar RFP and Salesforce to manage leads, track production and maintain account activity.
- Works with Revenue Management to support pricing strategies and optimize the mix of business across the entertainment and group segments.
- Participates in trade shows, networking events and industry activities to promote the hotel and develop new client relationships.
- Managing Sales Activities
- Develops and implements a proactive solicitation strategy to increase revenue within assigned segment.
- Conducts regular account reviews and develops strategies to grow key accounts.
- Maintains accurate forecasting and sales reporting within Marriott systems.
- Monitors market trends, competitor activity and customer demand to identify opportunities for revenue growth.
- Collaborates with Marketing to develop promotional initiatives targeting entertainment clients.
- Works closely with the Events and Operations teams to ensure seamless execution of client stays and events.
- Building Successful Relationships
- Builds and maintains strong relationships with key entertainment clients.
- Establishes effective partnerships with internal stakeholders including Revenue Management, Event Management and Operations teams.
- Collaborates with Marriott above‑property sales teams including Market Sales Offices and Global Sales Organization to maximize sales opportunities.
- Ensures strong client communication throughout the sales and event lifecycle.
- Ensuring Exceptional Guest Experience
- Ensures all client expectations are clearly communicated to operational departments.
- Works closely with event and operations teams to ensure successful delivery of client programs.
- Conducts site inspections and familiarization trips to showcase the hotel’s facilities and services.
- Obtains client feedback to ensure high levels of satisfaction and identify opportunities for improvement.
- Guest / Client Satisfaction
- Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for the wider sales team.
- Supporting Departmental and Organizational Goals
- Supports the Sales & Marketing team in achieving overall departmental revenue goals.
- Participates in the annual budgeting and sales planning process.
- Maintains compliance with brand standards and Marriott International policies and procedures.
- Demonstrates the values of Marriott’s service culture and supports the company’s customer service standards.
- Key Performance Indicators (KPIs)
- Achievement of assigned room night and revenue targets
- Growth of entertainment account production
- Conversion of RFP opportunities and new business leads
- Sales activity metrics including sales calls, site inspections and client engagements
- Client satisfaction and repeat business levels
- Contribution to overall hotel Rev PAR and market share performance
What is in it for you
- 28 days holiday (including Bank Holidays), with increasing entitlement based on length of service.
- Annual Performance Review pay adjustments.
- Complimentary gym and spa access.
- Free meals while at work.
- Dry‑cleaning service availability for uniforms.
- Complimentary enrolment in Benefit Hub, granting unlimited deals from various retailers and more.
- 20% discount at any of the St. Pancras outlets.
- Marriott Discount Card offering benefits on hotel stays, room upgrades, gift shop purchases, and F&B across 130 countries.
- Travel ticket season loan.
- Life Assurance Scheme
- Cycle to work scheme.
- Employee Assistance Programme access.
- Mental Health First Aiders within the team
- Comprehensive Training and Development programme participation.
- Awards and recognition celebrations, among many other benefits
- Outstanding Wellness program
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity.
We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.
Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.
We are committed to non‑discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences.
Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today’s traveler a range of unique experiences suited to their individual sense of style and adventure.
All Autograph Collection hotels look to attract The Individualist, the brand's target consumer.
The Individualist is someone who uses travel as an opportunity to add to their personal narrative – in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest.
In joining Autograph Collection, you join a portfolio of brands with Marriott International.
Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
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Senior Sales Manager - St. Pancras London Autograph Collection employer: Autograph Collection
At Autograph Collection in London, we pride ourselves on being an exceptional employer that values culinary talent and fosters a collaborative work environment. Our team enjoys generous benefits such as 28 days of holiday and a pension scheme, alongside ample opportunities for professional growth and development in a luxury hotel setting. Join us to be part of a dynamic kitchen where your contributions directly enhance guest satisfaction and culinary excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Sales Manager - St. Pancras London Autograph Collection
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Senior Sales Manager - St. Pancras London Autograph Collection at Autograph Collection, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Autograph Collection. Tailor your message to explain why you’re drawn to them and how you can contribute as a Senior Sales Manager - St. Pancras London Autograph Collection. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Senior Sales Manager - St. Pancras London Autograph Collection
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Autograph Collection:When writing your cover letter, make sure to tailor your message specifically for Autograph Collection. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Autograph Collection
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Autograph Collection that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Autograph Collection that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Autograph Collection’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
