At a Glance
- Tasks: Coordinate and manage exciting events at a luxury hotel in London.
- Company: Join the prestigious St. Pancras London Autograph Collection.
- Benefits: Enjoy 28 days holiday, gym access, free meals, and exclusive discounts.
- Other info: Great career growth opportunities in a vibrant hospitality environment.
- Why this job: Be part of a dynamic team shaping unforgettable experiences for guests.
- Qualifications: Previous event management experience and strong communication skills required.
The predicted salary is between 27000 - 33000 £ per year.
- Additional Information
- Job Number 26106258
- Job Category Sales & Marketing
- Location Euston Road, London, United Kingdom, United Kingdom, NW1 2ARVIEW ON MAP
- Schedule Full Time
- Located Remotely? N
- Position Type Non-Management
Let your passion for discovery become a career. Explore, discover, share, and inspire at St Pancras London
St.
Pancras London is a five-star hotel that fuses Victorian elegance with contemporary luxury.
It is home to 38 opulent Chambers Suites and 207 stylish guestrooms, offering refined comfort with modern amenities.
Guests can enjoy superb dining and expertly crafted cocktails in a unique selection of restaurants and bars, unwind at the serene St.
Pancras Spa, or host events in elegant meeting rooms, including the historic Ladies Smoking Room.
Ideally located beside St.
Pancras International, the hotel is a gateway to memorable experiences in the heart of King’s Cross.
From its Grand Staircase to its world-class service, St.
Pancras London is more than a place to stay – it’s a place to belong, grow and be part of something extraordinary.
What is in it for you
- 28 days holiday (including Bank Holidays), with increasing entitlement based on length of service.
- Annual Performance Review pay adjustments.
- Complimentary gym and spa access.
- Free meals while at work.
- Dry-cleaning service availability for uniforms.
- Complimentary enrolment in Benefit Hub, granting unlimited deals from various retailers and more.
- 20% discount at any of the St. Pancras outlets.
- Marriott Discount Card offering benefits on hotel stays, room upgrades, gift shop purchases, and F&B across 130 countries.
- Travel ticket season loan.
- Life Assurance Scheme
- Cycle to work scheme.
- Employee Assistance Programme access.
- Mental Health First Aiders within the team
- Comprehensive Training and Development programme participation.
- Awards and recognition celebrations, among many other benefits
- Outstanding Wellness program
Position Summary
As our Group & Events Executive at St.
Pancras London, it is your responsibility to maximise all opportunities to sell conferences, functions, events and groups within both the corporate and social segments.
Actively working to convert incoming leads and working with Sales & Marketing organisation to develop demand-generating initiatives.
To act as one point of contact between the client and the hotel at all stages of the booking process from initial enquiry, contracting through to event co-ordination and billing.
To communicate in an effective and timely manner all the clients specific requirements to all relevant departments.
To lead and manage large-scale events.
To ensure that company policies and legislation are adhered to specifically in the management of events.
Responsibilities: Here's what your journey with us entails
- Coordinates and communicates event & groups details both verbally and in writing to the customer and hotel operations. Follows-up with customer post-event.
- Manages group room blocks and meeting space of assigned groups and/or events.
- Works collaboratively with off-property sales channels (e. g., Event Booking Centre, Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative.
- Proactively identifies operational challenges associated with his/her group & events and works with the hotel staff and customer to solve these challenges and/or develop alternative solutions.
- Ensures that the correct contracts and administration are completed and filed in an orderly fashion, to give quick access to client information.
- Uses Opera catering & PMS system to manage sales & account relationships, as well as appropriate catering/group/banqueting bookings.
Ensure that information is correct, up to date and that databases are current.
- Ensures forecasted revenue is always up to date.
- Ensures that all diary entries are up to date with booking status, date booking taken, client details and telephone contact details and activities up to date.
- Maintains an efficient and organised filing policy on all enquiries, options and confirmed bookings.
- Follows all hotel and company policies and procedures.
- Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
- Builds the unit’s top line revenue by focusing on the post-contractual sale of products and services.
Maximises revenue by up selling contracted products to group & event planners and attendees.
Identifies additional revenue opportunities for the hotel based on the event/group profile.
- Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.
Required to have
- Exceptional interpersonal and communication skills with the ability to interact effectively at all levels.
- Previous experience in Event Management.
- Experience in hospitality.
What is in it for you
In addition to receiving a competitive salary and investment in your personal development, you will have access to an array of perks and discounts including:
- Join
- Our
Team: Ready to be part of a dynamic team dedicated to shaping the future of luxury hospitality?
If you thrive in a fast-paced environment and are passionate about making a difference, we want to hear from you.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity.
We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.
Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.
We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences.
Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today’s traveler a range of unique experiences suited to their individual sense of style and adventure.
All Autograph Collection hotels look to attract The Individualist, the brand's target consumer.
The Individualist is someone who uses travel as an opportunity to add to their personal narrative – in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest.
In joining Autograph Collection, you join a portfolio of brands with Marriott International.
Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
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Groups and Events Executive - St. Pancras London Autograph Collection employer: Autograph Collection
At Autograph Collection in London, we pride ourselves on being an exceptional employer that values culinary talent and fosters a collaborative work environment. Our team enjoys generous benefits such as 28 days of holiday and a pension scheme, alongside ample opportunities for professional growth and development in a luxury hotel setting. Join us to be part of a dynamic kitchen where your contributions directly enhance guest satisfaction and culinary excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Groups and Events Executive - St. Pancras London Autograph Collection
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Autograph Collection. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Autograph Collection
Don't be shy about reaching out to Autograph Collection directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Groups and Events Executive - St. Pancras London Autograph Collection
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Autograph Collection and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Autograph Collection
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
