At a Glance
- Tasks: Coordinate unforgettable events and group bookings at a stunning five-star hotel.
- Company: Join the iconic St. Pancras London, where luxury meets history.
- Benefits: Enjoy 28 days holiday, gym access, free meals, and exclusive discounts.
- Other info: Great career growth opportunities in a vibrant, inclusive environment.
- Why this job: Be part of a dynamic team shaping memorable experiences in luxury hospitality.
- Qualifications: Strong organisational skills and a passion for event planning.
The predicted salary is between 30000 - 40000 £ per year.
Let your passion for discovery become a career. Explore, discover, share, and inspire at St Pancras London. St. Pancras London is a five‑star hotel that fuses Victorian elegance with contemporary luxury. It is home to 38 opulent Chambers Suites and 207 stylish guestrooms, offering refined comfort with modern amenities. Guests can enjoy superb dining and expertly crafted cocktails in a unique selection of restaurants and bars, unwind at the serene St. Pancras Spa, or host events in elegant meeting rooms, including the historic Ladies Smoking Room. Ideally located beside St. Pancras International, the hotel is a gateway to memorable experiences in the heart of King’s Cross.
What is in it for you:
- 28 days holiday (including Bank Holidays), with increasing entitlement based on length of service.
- Annual Performance Review pay adjustments.
- Complimentary gym and spa access.
- Free meals while at work.
- Dry‑cleaning service availability for uniforms.
- Complimentary enrolment in BenefitHub, granting unlimited deals from various retailers and more.
- 20% discount at any of the St. Pancras outlets.
- Marriott Discount Card offering benefits on hotel stays, room upgrades, gift shop purchases, and F&B across 130 countries.
- Travel ticket season loan.
- Life Assurance Scheme.
- Cycle to work scheme.
- Employee Assistance Programme access.
- Mental Health First Aiders within the team.
- Comprehensive Training and Development programme participation.
- Awards and recognition celebrations, among many other benefits.
- Outstanding Wellness program.
Position Summary:
As a Groups & Events Executive at St. Pancras you will take responsibility for group bookings, meetings & special events. You will ensure a high level of service throughout the complete transaction and through co‑ordination with the Regional Sales Office, hotel departments, and customer, taking total responsibility of the finalisation of the assigned group & events. Actively upsell each business opportunity to maximise revenue. Achieve personal and team related revenue goals. Ensure business is turned over properly and in a timely fashion for proper service delivery.
Responsibilities:
- Prepare all group and event documentation to the satisfaction of the customer (BEO), and conduct show‑arounds where appropriate.
- Manage group room blocks and meeting space of assigned groups and/or events.
- Carry out other duties as may be required to ensure the hotel operation is properly maintained to provide total guest satisfaction.
- Be able to process a group in both Opera and Marsha to include setting up a group block, naming a group, making changes, cancelling a group in both systems and changing room rates.
- Ensure that the correct contracts and administration are completed and filed in an orderly fashion, to give quick access to client information.
- Use Opera catering & PMS system to manage sales & account relationships, as well as appropriate catering/group/banqueting bookings.
- Ensure that information is correct, up-to-date and that databases are current.
- Send out daily amendments for the events team to the total hotel.
- Look after the financial obligations of the department such as raising purchase orders, check‑book maintenance and paying suppliers.
- Raise commission invoices for agencies on behalf of the Event Manager.
- Update electronic signage as per the events of the day.
- Follow all hotel and company policies.
Join Our Team:
Ready to be part of a dynamic team dedicated to shaping the future of luxury hospitality? If you thrive in a fast‑paced environment and are passionate about making a difference, we want to hear from you. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people‑first culture. We are committed to non‑discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
The Autograph Collection is a growing collection of four and five‑star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today’s traveler a range of unique experiences suited to their individual sense of style and adventure.
In joining Autograph Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Event Coordinator employer: Autograph Collection
At Autograph Collection in London, we pride ourselves on being an exceptional employer that values culinary talent and fosters a collaborative work environment. Our team enjoys generous benefits such as 28 days of holiday and a pension scheme, alongside ample opportunities for professional growth and development in a luxury hotel setting. Join us to be part of a dynamic kitchen where your contributions directly enhance guest satisfaction and culinary excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Event Coordinator
✨Tip Number 1
Network like a pro! Attend industry events, connect with fellow event coordinators, and don’t be shy about reaching out on LinkedIn. The more people you know, the better your chances of landing that dream job at St. Pancras London.
✨Tip Number 2
Show off your passion for events! When you get the chance to chat with potential employers, share your favourite event experiences and what makes you tick. Let them see your enthusiasm for creating unforgettable moments.
✨Tip Number 3
Prepare for interviews by researching St. Pancras London and its unique offerings. Be ready to discuss how you can contribute to their mission of providing exceptional service and memorable experiences for guests.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the St. Pancras team.
We think you need these skills to ace Event Coordinator
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for events shine through! We want to see how your passion aligns with our mission at St. Pancras London. Share specific experiences that highlight your love for coordinating events.
Tailor Your CV:Make sure your CV is tailored to the Event Coordinator role. Highlight relevant experience and skills that match the job description. We appreciate when candidates take the time to connect their background to what we’re looking for!
Be Clear and Concise:Keep your application clear and to the point. We love a well-structured application that’s easy to read. Use bullet points where necessary and avoid long paragraphs to make your key achievements stand out.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it shows you’re serious about joining our amazing team at St. Pancras London.
How to prepare for a job interview at Autograph Collection
✨Know Your Venue
Before the interview, take some time to research St. Pancras London. Familiarise yourself with its history, unique features, and the services it offers. This will not only impress your interviewers but also help you tailor your answers to show how you can contribute to their specific environment.
✨Showcase Your Event Planning Skills
Be prepared to discuss your previous experience in event coordination. Bring examples of successful events you've managed, highlighting your organisational skills and attention to detail. Use specific metrics or feedback to demonstrate your impact, as this will resonate well with the hiring team.
✨Demonstrate Your Customer Service Mindset
As an Event Coordinator, exceptional customer service is key. Be ready to share stories that showcase your ability to handle challenging situations with grace and professionalism. Emphasise your commitment to guest satisfaction and how you ensure a seamless experience for clients.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the team dynamics, upcoming events, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if the company culture aligns with your values.
