Accounts Assistant (Storekeeper)

As our Finance Assistant – Storekeeper at St. Pancras London, it is your responsibility to receive, unload, and process deliveries; verify inventory, track items, and complete reports. Handle requisitions and notify management of low stock. Work with suppliers to resolve invoice discrepancies, troubleshoot delivery issues, and manage returns. Follow all procedures and inspect deliveries for good quality and accuracy, refusing unacceptable items. Organize and maintain pallets until items are stored, and remove empty pallets, cardboard, and trash to proper areas.

Responsibilities:

• Assign and ensure work tasks are completed correctly and on time; serve as a departmental role model or mentor.
• Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational quality.
• Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.
• Follow all company policies and procedures; maintain confidentiality of proprietary information; protect company assets.
• Welcome and acknowledge all guests according to company standards.
• Speak with others using clear and professional language; answer telephones using appropriate etiquette.
• Develop and maintain positive working relationships with others.
• Read and visually verify information in a variety of formats (e.g., small print).
• Visually inspect tools, equipment, or machines (e.g., to identify defects).
• Enter and locate work-related information using computers and/or point of sale systems.
• Stand, sit, or walk for an extended period of time or for an entire work shift.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
• Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand‑eye coordination.
• Move through narrow, confined, or elevated spaces.
• Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Perform other reasonable job duties as requested by Supervisors.

Benefits:

• 28 days holiday (including Bank Holidays), with increasing entitlement based on length of service.
• Annual Performance Review pay adjustments.
• Complimentary gym and spa access.
• Free meals while at work.
• Dry‑cleaning service availability for uniforms.
• Complimentary enrolment in BenefitHub, granting unlimited deals from various retailers and more.
• 20% discount at any of the St. Pancras outlets.
• Marriott Discount Card offering benefits on hotel stays, room upgrades, gift shop purchases, and F&B across 130 countries.
• Travel ticket season loan.
• Life Assurance Scheme.
• Cycle to work scheme.
• Employee Assistance Programme access.
• Mental Health First Aiders within the team.
• Comprehensive Training and Development programme participation.
• Awards and recognition celebrations, among many other benefits.
• Outstanding Wellness program.

This description is not intended to establish a total definition of the job, but an outline of the duties.

Ready to be part of a dynamic team dedicated to shaping the future of luxury hospitality? If you thrive in a fast‑paced environment and are passionate about making a difference, we want to hear from you.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people‑first culture. We are committed to non‑discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.