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- Tasks: Repair and replace vehicle glass while delivering top-notch customer service.
- Company: Join Autoglass®, a recognised super brand with a purpose-driven culture.
- Benefits: Competitive salary, bonus potential, pension contributions, and 28 days’ annual leave.
- Why this job: Make a real difference by helping customers get back on the road safely.
- Qualifications: Good customer service skills and a full UK manual driving licence required.
- Other info: Receive excellent training and career progression opportunities in a supportive environment.
The predicted salary is between 20000 - 25000 £ per year.
About Autoglass® And Laddaw® We’re a recognised super brand and we know where we’re going. We’re a business with direction and purpose and regardless of your role here, it’s about us all making a difference with real care. We never stand still. We’re relentless, innovative and ambitious, always looking to go further and improve, which creates a world where we need genuine and driven people to help us get there.
Contract Type: Regular
Minimum Starting Salary: Up to £30,496.26 (dependent on location)
Weekly Working Hours: Annualised hours, operating Monday to Saturday with shifts ranging from 7.30 am – 6.00 pm (rota provided in advance)
Driving Licence: A Full UK Manual Driving Licence (required)
Start Dates: From February 2026
Where Everyone Goes Further In our branches and out on the road, Technicians work hard to get every customer back on the road, safely moving again. They are part of one team with one purpose – to make a memorable difference with care. Right now, we need more Technicians to join our team.
Role Overview: As a Technician, you’ll either be based in one of our branches or out in one of our fully equipped vans. Every day, you’ll help customers get back on the road by repairing and replacing glass to the highest industry standards and delivering exceptional customer service. You will also offer customers the opportunity to buy extra products such as wipers and rain repellant.
What Makes a Great Technician? Our Technicians come from all sorts of backgrounds, including retail, hospitality, logistics, driving roles and the motor industry. Whether you’re a school leaver or changing careers, what matters is that you’re self‑motivated, great with people and eager to learn.
Responsibilities:
- Repair and replace vehicle glass to the highest industry standards.
- Deliver exceptional customer service and support customers with product upsell (e.g., wipers, rain repellant).
- Work independently or as part of a team in branch or van settings.
Qualifications:
- Good customer service and sales skills.
- Full UK Manual driving licence (required).
- Right to work in the UK.
What You Can Expect From Us: We’ll support you with fantastic tools and training in an atmosphere that encourages idea contribution and collaboration working with warm, friendly and real people. We can offer you development plans, nationally recognised qualifications and awards, career progression and everything you need to unlock your full potential. As a leading Institute of Motor Industry accredited employer, we’ll train you to fit and repair glass to the highest standards and to sell and fit our range of value‑added products to meet business KPIs.
You Can Also Look Forward To:
- Additional bonus earning once trained and proficient.
- Up to 10% employer pension contributions.
- 28 days’ annual leave (including bank holidays).
- Life assurance and wellbeing support.
Accessibility & Equality: We make every effort to make our web presence accessible to all. Upon request and in accordance with applicable laws, we’ll provide reasonable accommodations to individuals who need assistance in the application/hiring process. For assistance, contact us at recruitment@belronuk.com.
Trainee Windscreen Technician - Romford employer: Autoglass®
Contact Detail:
Autoglass® Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Windscreen Technician - Romford
✨Tip Number 1
Get to know the company! Research Autoglass® and Laddaw® to understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since the role involves interacting with customers, think of examples from your past experiences where you've gone above and beyond. This will help you stand out as someone who can deliver exceptional service.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insights about the company culture and even tips for the interview process. Plus, it shows you're proactive and eager to learn more.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest updates and opportunities directly from us, making it easier to stay in the loop.
We think you need these skills to ace Trainee Windscreen Technician - Romford
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share a bit about your background and what makes you tick. Remember, we’re looking for genuine and driven people!
Tailor Your Application: Make sure to tailor your application to the Trainee Windscreen Technician role. Highlight any relevant experience or skills, even if they come from different industries. We love seeing how diverse backgrounds can bring fresh perspectives to our team!
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you’d be a great fit for the team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there. We can’t wait to hear from you!
How to prepare for a job interview at Autoglass®
✨Know the Company
Before your interview, take some time to research Autoglass® and Laddaw®. Understand their values, mission, and what makes them a super brand. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Trainee Windscreen Technician, exceptional customer service is key. Prepare examples from your past experiences where you’ve gone above and beyond for customers. This could be from any role, whether it’s retail or hospitality, as long as it highlights your ability to connect with people.
✨Demonstrate Your Eagerness to Learn
Autoglass® values self-motivated individuals who are eager to learn. Be ready to discuss how you’ve approached learning new skills in the past and express your enthusiasm for the training and development opportunities they offer. This will show that you’re committed to growing within the company.
✨Prepare for Practical Questions
Expect some practical questions related to the role, such as how you would handle a difficult customer or how you would approach a glass repair. Think through these scenarios beforehand so you can respond confidently and demonstrate your problem-solving skills during the interview.