At a Glance
- Tasks: Manage stock systems and enhance customer service in a dynamic distribution centre.
- Company: Join Autoglass, a recognised superbrand with a people-focused culture.
- Benefits: Competitive salary, bonus opportunities, and comprehensive training.
- Other info: Support a vibrant team and enjoy excellent career growth opportunities.
- Why this job: Make a real impact on customer experiences while developing your skills.
- Qualifications: Strong communication skills and a positive mindset are essential.
The predicted salary is between 60000 - 70800 £ per year.
**Contract Type:** Fixed Term
**About Autoglass and Laddaw** We’re a recognised superbrand and we know where we’re going. We’re a business with direction and purpose and regardless of your role here, it’s about us all making a difference with real care. We never stand still. We’re relentless, innovative and ambitious, always looking to go further and improve, which creates a world where we need genuine and driven people to help us get there.
**Making a Difference Together.** As a truly people focused business, we believe in promoting opportunities for all, welcoming people who share our passion for enabling exceptional customer experience. We’ll support you with fantastic tools and training in an atmosphere that encourages idea contribution and collaboration working with warm, friendly and real people. If this sounds like somewhere you’ll thrive, keep reading.
**Location:** Bardon, Coalville, Leicestershire
**Salary:** £28,977.00
**Bonus:** Additional Bonus
**Job Summary** Working within one of our larger Mini Distribution Centres, the purpose of this role is to carry out all aspects of system based stock management, specialising in customer interaction to maximise on internal customer efficiency and accuracy and external sales. This role plays a key part in the customer journey, with a requirement to liaise with multiple departments across the wider Belron UK teams daily.
**Accountabilities and Responsibilities** Your key accountabilities and responsibilities will be to:
- Contribute towards customer service standards (e.g. customer service targets, delivery times, customer satisfaction measures, flexible approach to changes in customer demands)
- Take responsibility for all elements of system based stock management within the MDC, using the system to manage stock, both glass and consumables ensuring accurate stock visibility
- Liaise with Belron UK departments face to face and over the phone, to support physical and system based stock management
- Contribute to meet or exceed standards in service delivery of vehicle glass and other products and to ensure that Belron UK Ltd quality and other standards are adhered to, and look for ways to continually improve
- Support all opportunities to increase sales and develop the business of Belron UK Ltd, whilst supporting effective cost management and enhancing customer service
- Support the MDC team in meeting or exceeding key performance measures
- Liaise effectively and build strong relationships with both internal and external customers, including Technicians, Supply Chain Hub, District Support Teams and Wholesale Customers
- Follow Health & Safety requirements without exception, including when using manual handling equipment (MHE) and conduct regular self-risk assessments to ensure the safety of yourself and others
- Plan, organise and prioritise workload using multiple applications and computer systems
- Manage information reports relating to stock management of the MDC and associated stock locations within your MDC geographical area
- Resolve complex stock issues to maintain high levels of stock accuracy
- Contribute towards the engagement and effectiveness of the team
- Support the wholesale team activities concerning customer relationships and the MDC wholesale strategy
- Use expertise and knowledge of processes, product journey and internal network to analyse and address issues e.g. missing stock
- Carry out ad hoc activities to support the MDC leadership team
**Skills, Experience and Qualifications**
- Great communication and customer service skills
- Self-motivated, with the ability to work within a team or individually
- Positive mindset
- Builds strong, credible relationships with colleagues within Belron UK Ltd
- High quality standards
- Highly flexible and is able to adapt to circumstances
- Decision making skills
- Knowledge of Microsoft office/general computer skills
- UK driving licence (desirable)
- Problem solving skills
- Ability to produce reports via our systems
- Planning, organising and decision making skills
- St Johns First Aid (if applicable)
- Fire Marshal (if applicable)
**Scale of the role** The Supply Chain Coordinator will typically support up to 150 Autoglass Technicians, as well as significant wholesale revenue. Supporting a 7 day a week operation.
**Key stakeholders** Our Customers, Our People, Society and Financial (fit for growth) are our key stakeholders as a business. The specific key stakeholders for this role are:
- Supply Chain Operations Leadership Team
- Autoglass Technicians
- Wholesale customers
- Supply Chain Hub
- Concierge
- District Support Team
- Bardon Distribution Centre
- Purchasing Team
- Sales Team
Supply Chain Coordinator in Coalville employer: Autoglass®
Autoglass® is an excellent employer, offering a supportive work environment where both Trainee and Experienced Vehicle Glass Technicians can thrive. With competitive salaries, comprehensive training for newcomers, and clear pathways for career progression, employees enjoy a fulfilling experience while making a positive impact on customers' lives. Additionally, the generous benefits package, including pension contributions and 28 days of holiday, further enhances the appeal of working with us in the UK.
StudySmarter Expert Advice🤫
We think this is how you could land Supply Chain Coordinator in Coalville
✨Join Supply Chain Meetups
Get yourself out there by attending supply chain meetups and industry events. It's a great way to meet fellow professionals, learn about trends, and maybe even hear about job openings before they’re posted online.
✨Show Off Your Skills on LinkedIn
Don’t just sit back and wait for opportunities! Post insights or articles on LinkedIn about supply chain challenges or solutions you’re passionate about. This not only showcases your expertise but can catch the eye of recruiters looking for someone like you.
✨Engage with Supply Chain Communities
Dive into online communities related to supply chain operations like forums or groups on Reddit and LinkedIn. Engaging in discussions can help you network, get advice, and you might even stumble upon some hidden job opportunities.
✨Apply through Our Website
When you spot a position at Autoglass®, make sure to apply through our website directly. It's often the quickest way to get your application in front of the right people and show that you’re genuinely interested in the role of Supply Chain Coordinator.
We think you need these skills to ace Supply Chain Coordinator in Coalville
Some tips for your application 🫡
Show Your Supply Chain Savvy:Make sure to highlight your relevant experience in supply chain operations. Whether it’s managing logistics or coordinating with suppliers, we want to see examples of how you've navigated the complexities of the supply chain. Concrete achievements, like reducing costs or improving delivery times, will definitely catch our eye!
Quantify Your Impact:When listing your previous roles on your CV, go for numbers! Mention percentages or actual figures where possible—like how much you've improved efficiency or reduced waste. It's all about showing us the tangible impact you've made in your past positions in supply chain operations.
Tailor Your Cover Letter:In your cover letter, don’t just regurgitate your CV. Instead, connect your experiences specifically to the role at Autoglass®. Share why you're passionate about supply chain operations and how this full-time role aligns with your career goals—I mean, who wouldn’t want to hear that!
Research and Reflect:Before you apply, take some time to research Autoglass® and its supply chain operations. Reflect on how your skills and experiences can fit into their operations. Being able to discuss their challenges and how you can contribute to solving them in your application will really make you stand out!
How to prepare for a job interview at Autoglass®
✨Know Your Basics in Supply Chain Management
Make sure you've got a solid grasp of key supply chain concepts like demand forecasting, inventory management, and logistics. We could be quizzed on these during technical rounds, so brush up on any software tools commonly used in the industry like SAP or Oracle. This knowledge will help us show we can hit the ground running!
✨Show Off Your Analytical Skills
Prepare to discuss real-world scenarios where you've used data analysis to solve supply chain challenges. If you've got experience with tools like Excel or Tableau, get ready to talk about how you've used these to optimise processes or improve efficiencies. Employers love seeing that we can turn data into actionable insights!
✨Highlight Your Teamwork and Project Management Skills
In a full-time role, collaboration is key. Think of examples where you've worked on cross-functional teams or managed projects. Sharing how you navigated challenges while working with diverse groups will show that we can thrive in a dynamic environment like at Autoglass®.
✨Research Specific Challenges Faced by Autoglass®
Look into any unique supply chain challenges Autoglass® might be facing, whether it's sustainability, supplier relationships, or global disruptions. Being prepared to discuss these topics shows that we're not only informed but also genuinely interested in how we can contribute to their success. That’s a big plus in any interview!
