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- Tasks: Repair and replace vehicle glass while providing exceptional customer service.
- Company: Join Autoglass, a leading brand known for innovation and care in customer experience.
- Benefits: Enjoy a competitive salary, pension contributions, life assurance, and 28 days annual leave.
- Why this job: Be part of a supportive team that values your ideas and offers career progression.
- Qualifications: Must be a people person with a full UK driving license and right to work in the UK.
- Other info: Receive top-notch training and work with state-of-the-art tools in a friendly environment.
The predicted salary is between 20000 - 30000 £ per year.
Contract Type: Regular
About Autoglass And Laddaw: We’re a recognised superbrand and we know where we’re going. We’re a business with direction and purpose and regardless of your role here, it’s about us all making a difference with real care. We never stand still. We’re relentless, innovative and ambitious, always looking to go further and improve, which creates a world where we need genuine and driven people to help us get there.
Making a Difference Together: As a truly people-focused business, we believe in promoting opportunities for all, welcoming people who share our passion for enabling exceptional customer experience. We’ll support you with fantastic tools and training in an atmosphere that encourages idea contribution and collaboration working with warm, friendly and real people. If this sounds like somewhere you’ll thrive, keep reading.
Minimum starting salary: £27,723.87 per annum. Additional bonus earnings available when signed off as Proficient.
Are you looking for a change of career and you’re great with people? Our recent trainee recruits have come from industries like retail, hospitality, beauty and driving roles with a passion for great customer service, or for cars. We are open to applications from people across many different industries or at any stage in life and we have state of the art tools and equipment that enable almost anyone to lift a screen.
So, what are we looking for?
- You are a people person who is genuinely happy working with customers and the public.
- You can keep yourself motivated and driven whilst working independently.
- You have a full UK driving license.
- You have proof of your right to work in the UK.
There’s never been a better time to join the team at Autoglass. We believe that all of our people play a big part in making a genuine difference every day and our glass technicians are at the heart of our business. As a leading Institute of Motor Industry accredited employer, we train our people to fit and repair glass to the highest standards so you can progress to be an experienced fitter and learn new skills. We will also train you to sell and fit our range of value-added products, such as Wipers.
What will a day with us look like? Based in our centres or out and about meeting customers at their home or place of work you’ll be repairing or replacing vehicle glass to the highest standards with industry-leading technology and tools. To enable you to offer the best service and feel confident in doing so, within your first 3 months of employment you will participate in two, one-week blocks of offsite training at one of our centres located in either Birmingham or Middlesbrough. All in all, it’s about solving our customers' problems with real care.
In Addition To a Competitive Starting Salary We Offer:
- Up to 10% employer pension contributions – based on employee contribution of 5%
- A nationally recognised IMI Technician qualification
- Life assurance policy
- 28 days annual leave (including bank holidays)
- Discounted shopping vouchers & reward platform
Accessibility: We make every effort to make our web presence accessible to all. Upon request and consistent with applicable laws, we’ll provide reasonable accommodations to individuals who need assistance in the application/hiring process.
For assistance, contact us at recruitment@belronuk.com.
Trainee Technician - Windscreen Repair & Replacement - Dundee employer: Autoglass®
Contact Detail:
Autoglass® Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Technician - Windscreen Repair & Replacement - Dundee
✨Tip Number 1
Familiarise yourself with the latest trends in windscreen repair and replacement. Understanding the technology and tools used in the industry will not only impress your interviewers but also show your genuine interest in the role.
✨Tip Number 2
Highlight your customer service skills during any interactions. Since the role is people-focused, sharing specific examples of how you've provided excellent service in previous jobs can set you apart from other candidates.
✨Tip Number 3
Network with current or former employees of Autoglass. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 4
Prepare for potential practical assessments by practising basic mechanical skills. Even if you haven't worked in a technical role before, showing that you're willing to learn and adapt can make a strong impression.
We think you need these skills to ace Trainee Technician - Windscreen Repair & Replacement - Dundee
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Autoglass is looking for in a Trainee Technician. Highlight key skills and attributes they value, such as customer service experience and motivation.
Tailor Your CV: Make sure your CV reflects relevant experiences that align with the role. If you have worked in customer-facing positions or have a passion for cars, emphasise these points to show you are a good fit.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention why you want to work at Autoglass and how your background makes you a suitable candidate for the Trainee Technician role.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application demonstrates attention to detail and professionalism, which are important in customer service roles.
How to prepare for a job interview at Autoglass®
✨Show Your People Skills
As a Trainee Technician, you'll be working closely with customers. Make sure to highlight your experience in customer service, whether it's from retail, hospitality, or any other people-focused role. Share specific examples of how you've successfully interacted with customers in the past.
✨Demonstrate Your Motivation
The company values driven individuals who can work independently. Be prepared to discuss what motivates you and how you keep yourself on track when working alone. This could include personal goals or past experiences where you had to self-manage.
✨Know the Company
Research Autoglass and Laddaw before your interview. Understand their mission, values, and the importance they place on customer experience. This will show your genuine interest in the role and help you align your answers with their expectations.
✨Prepare for Practical Questions
Since this role involves hands-on work, be ready for questions about your problem-solving skills and how you would handle specific scenarios related to vehicle glass repair and replacement. Think about how you would approach common challenges in the job.
