Head of Engineering in London

• As Head of Engineering at AutogenAI, you will own the technical strategy, operational health and engineering culture of a global engineering organisation spanning London and the US (New York and Washington DC). You will lead through 2–3 Tech Leads, ultimately accountable for the output, quality and wellbeing of a wider team of around 15 developers
• This is a senior leadership role sitting within the Build function, reporting to the Chief Product Officer alongside Product, Design and GTM teams. You’ll evolve the operational direction for engineering, scope the operational rigour needed to scale a fast-growing SaaS business, and ensure our engineering culture and practices keep pace with the demands of a global, always-on Enterprise AI product
• This is a high-impact, high-visibility role for an experienced engineering leader with a passionate focus on culture, performance, quality and operational excellence
• You’ll be instrumental in the build and ongoing delivery of a continuous deployment culture. You will carefully balance speed and quality through clear expectation setting, true cross functional collaboration and a customer facing approach
• Strategic Direction & Technical Leadership
• Own and evolve AutogenAI’s technical strategy (in collaboration with our Chief Technical Architect) and engineering roadmap, ensuring alignment with product goals and company vision across all regions
• Act as a senior technical voice at leadership level, partnering with the Chief People Officer and GTM to shape the direction of the Build operational strategy
• Represent Engineering in customer facing scoping sessions with our top Enterprise clients
• Make and own high-stakes decisions that affect the whole engineering organisation
• Engineering Operations & Scaling
• Review, evolve and continuously improve the operational backbone of engineering: delivery processes, engineering standards, on-call and incident practices, and cross-team ways of working
• Own engineering-wide operational excellence- monitoring, triage, incident response and recovery practices- ensuring reliability and resilience across a 24-hour global footprint
• Establish metrics and reporting that give visibility into engineering health, delivery predictability and team performance to senior stakeholders
• Leadership of Tech Leads & Wider Team
• Directly manage and develop 2–3 Tech Leads, providing coaching, career development and performance management
• Hold ultimate accountability for the performance, growth and wellbeing of the wider ~15-person developer team, working through your Tech Leads to ensure consistent, high-quality line management across all regions
• Develop an Engineering culture that celebrates ownership, accountability and quality
• Build a strong bench of technical leadership talent, with a clear focus on succession planning as the team scales
• Global & Cross-Functional Collaboration
• Lead a genuinely global organisation, ensuring consistent standards, culture and communication across London, NYC, Washington DC and Gold Coast, while being sensitive to regional nuances and time zone challenges
• Partner closely with Product and Design leadership as part of the senior Build function leadership team, ensuring engineering strategy is tightly integrated with product and design strategy
• Represent engineering in company-wide leadership discussions, budgeting and planning cycles
• Culture & Process Building
• Define and embed engineering standards, best practices and a culture of knowledge-sharing across a distributed, multi-region team
• Drive continuous improvement in how the engineering organisation works, identifying and resolving systemic pain points across teams
• Foster an inclusive, high-performance culture that supports rapid growth without compromising codebase health or team wellbeing
• You’ll be working across a full-stack technology base of TypeScript (React, NestJS, Express) and Python, with the opportunity to shape technical direction across the entire stack, even as your day-to-day focus shifts towards leadership and strategy

Benefits

• Hybrid-working with 3/4 office days in our beautiful King’s Cross, London office
• Regular Team Socials
• Unlimited Annual Leave (Yes, you read right!)
• Laptop

AI fluency: Prior experience with AI-driven SaaS products, NLP, or LLMsStakeholder Management: Comfortable operating at senior leadership level, reporting into and partnering with C-suite/People leadershipExperience: 8+ years in software engineering, including 4+ years in senior engineering leadership roles (e.g. Head of Engineering, Director of Engineering, Engineering Manager of Managers)Operational Rigour: Demonstrated experience building engineering operations- incident management, monitoring, delivery processes- in a scaling SaaS environmentEnterprise SaaS Product: Experience driving quality and speed of an Enterprise SaaS product during a high-growth phase (e.g. Series B–D or equivalent)Technical Foundation: Strong technical grounding, ideally with experience across TypeScript-based stacks (React, NestJS, Express) and/or Python; comfort with cloud infrastructure and DevOps practices (e.g. Kubernetes, Terraform)Global/Distributed Teams: Experience leading engineering teams across multiple countries or time zones is highly desirableLeadership Scope: Demonstrated experience managing other engineering leaders (Tech Leads/EMs), not just direct management of individual engineers

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