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- Tasks: Guide new customers through onboarding and ensure a smooth implementation of our AI platform.
- Company: Join AutogenAI, a leader in generative AI transforming bid writing.
- Benefits: Unlimited vacation, hybrid work, competitive salary, and stock options.
- Why this job: Be part of an innovative team shaping the future of AI-powered business solutions.
- Qualifications: Customer-focused mindset and strong communication skills required.
- Other info: Dynamic startup environment with excellent growth opportunities.
The predicted salary is between 50000 - 60000 £ per year.
Join AutogenAI – Revolutionising Bid and Proposal Writing with generative AI. AutogenAI is a leader in Generative AI SaaS, transforming how organisations create and optimise winning bids, tenders and proposals through cutting-edge natural language processing technology. We are one of the fastest-growing AI companies in the world, expanding rapidly to meet the increasing demand for AI-driven solutions across sectors.
Job Summary: AutogenAI is seeking a proactive and customer-focused Implementation Consultant, with a focus on training and onboarding to join our team. In this role, you’ll be the primary guide for new customers, ensuring they have a seamless and positive experience implementing our platform. You’ll manage onboarding journeys, configure the platform to meet customer needs, deliver impactful training, and drive early adoption and engagement.
What you’ll be responsible for:
- Customer Onboarding: Welcome new customers and guide them through their onboarding journey, ensuring a smooth and successful start with AutogenAI.
- Project Management: Create and manage tailored project plans, ensuring timelines, milestones, and deliverables are consistently achieved.
- Platform Configuration: Configure the AutogenAI platform to meet customer-specific requirements, ensuring early value and adoption – this is not a highly technical role.
- Training Delivery: Deliver comprehensive onboarding training sessions—both foundational and advanced—in virtual or in-person formats.
- Customer Engagement: Provide proactive support and guidance throughout the implementation phase, ensuring customers feel confident and supported.
- Cross-Functional Collaboration: Work closely with Customer Success and Product teams to ensure continuity, share feedback, and create a seamless customer experience.
- Customer Communication: Maintain consistent communication to keep customers informed on progress, platform updates, and key next steps.
- Customer Handover: Coordinate smooth handoffs to Customer Success post-implementation, supporting strong ongoing relationships.
What You’ll Bring to the Team:
- Customer-Centric Mindset: A passion for delivering high-quality, impactful experiences tailored to customer needs.
- Project Management Skills: Proven ability to manage multiple onboarding projects simultaneously with strong attention to detail.
- Exceptional Communication: Confident communicator with strong presentation skills; able to engage a range of stakeholders.
- Adaptability: Flexible, solutions-oriented, and comfortable navigating change in a high-growth environment.
- Technical Acumen: Ability to quickly learn and adapt our platform to customer use cases and workflows.
Requirements:
- Customer Engagement: Proven track record of delivering exceptional onboarding experiences and managing multiple customer projects simultaneously.
- Communication Skills: Exceptional written and verbal communication skills, with experience delivering training and presentations.
Preferred Qualifications:
- Experience: 3+ years’ experience in a B2B SaaS company, preferably in an onboarding, implementation, or customer success role.
- Start-Up Experience: Previous experience leading onboarding projects in a fast-paced startup environment.
- AI Software Knowledge: Familiarity with AI software and applications.
- Bid-Writing Industry Exposure: Understanding of the bid-writing space, including industry-specific challenges and opportunities.
Compensation and Benefits:
- Competitive Salary: Depending on specific experience and qualifications relevant to the role.
- Performance Bonuses: Opportunities for performance-based incentives.
- Stock Options: Meaningful equity in the company.
- Retirement Plan: Pension scheme to help secure your future.
- Paid Time Off: Unlimited vacation (Yes, you read right!)
- Flexible Work Options: Hybrid working arrangements.
- Private Healthcare: Bupa Medical and Dental cover.
- Life Insurance: Peace of mind for you and your family.
- Paid parental leave: 16 weeks if you’ve just given birth, 4 weeks if your partner has just given birth (after one year of service).
- Additional Perks: Your choice of laptop (Mac or Windows), regular company events to connect with teammates, and opportunities for continued professional development.
Equal Employment Opportunity Statement: AutogenAI is an equal opportunity employer dedicated to fostering a diverse and inclusive workplace. We do not discriminate on the basis of race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by federal, state, or local laws. We encourage applications from individuals of all backgrounds, including those with disabilities and veterans. Our hiring decisions are based on qualifications, merit, and business needs.
Implementation Consultant - Bid Management, United Kingdom United Kingdom, London - Hybrid employer: AutogenAI Ltd
Contact Detail:
AutogenAI Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Implementation Consultant - Bid Management, United Kingdom United Kingdom, London - Hybrid
✨Tip Number 1
Network like a pro! Reach out to current employees at AutogenAI on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for the interview process. This insider info can give you a leg up!
✨Tip Number 2
Prepare for the interview by understanding AutogenAI's products and services inside out. Familiarise yourself with their AI-driven solutions and think about how your skills can contribute to their mission. Show them you’re not just another candidate, but someone who’s genuinely interested in their work!
✨Tip Number 3
Practice your communication skills! As an Implementation Consultant, you'll need to convey complex ideas simply. Try mock interviews with friends or use online resources to refine your presentation style. Confidence is key!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email expressing your appreciation for the opportunity can leave a lasting impression. It shows you’re proactive and genuinely interested in the role!
We think you need these skills to ace Implementation Consultant - Bid Management, United Kingdom United Kingdom, London - Hybrid
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in onboarding and customer success. We want to see how your skills align with what we're looking for at AutogenAI!
Show Off Your Communication Skills: Since this role involves a lot of training and customer interaction, be sure to showcase your exceptional communication abilities. Use clear and engaging language in your application to reflect your presentation skills.
Highlight Relevant Experience: If you've got experience in B2B SaaS or the bid-writing industry, make it front and centre! We love seeing candidates who understand our space and can hit the ground running.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at AutogenAI!
How to prepare for a job interview at AutogenAI Ltd
✨Know the Product Inside Out
Before your interview, make sure you understand AutogenAI's platform and how it transforms bid and proposal writing. Familiarise yourself with its features and benefits, as well as any recent updates or case studies. This will help you demonstrate your enthusiasm and ability to engage with customers effectively.
✨Showcase Your Project Management Skills
Be prepared to discuss your experience managing multiple onboarding projects. Use specific examples to illustrate how you've successfully navigated timelines and milestones in previous roles. This will show that you can handle the fast-paced environment at AutogenAI.
✨Communicate Clearly and Confidently
Since exceptional communication is key for this role, practice articulating your thoughts clearly. Consider doing mock interviews with friends or using video recordings to refine your presentation skills. Remember, you want to convey your ideas in a way that engages various stakeholders.
✨Embrace Adaptability
AutogenAI is a rapidly growing company, so be ready to discuss how you've adapted to change in previous roles. Share examples of how you've tackled unexpected challenges and remained solutions-oriented. This will highlight your flexibility and readiness to thrive in a dynamic environment.