Autodesk's Payapps team is seeking a Product Support Representative to assist diverse customers via chat, phone, and email. You will manage cases end-to-end, coordinate with product and finance teams, and contribute to training and knowledge base efforts.
The role emphasizes delivering high-quality support with clear communication, handling a range of queries from training to critical issues, and maintaining SLA targets across channels.
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SaaS Product Support Specialist employer: Autodesk
Autodesk is an exceptional employer that fosters a dynamic and inclusive work culture, offering employees the flexibility of remote or hybrid work arrangements in the UK. With a strong emphasis on professional growth, Autodesk provides ample opportunities for skill development and career advancement, making it an ideal place for those looking to make a meaningful impact in the field of AI-driven business economics.
