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- Tasks: Help customers optimise Autodesk products and achieve measurable business outcomes.
- Company: Join Autodesk, a leader in design and manufacturing software.
- Benefits: Hybrid work options, competitive salary, and a culture of professional development.
- Why this job: Make a real impact by driving customer success with innovative technology.
- Qualifications: Experience in design and manufacturing, fluent in English, and public speaking skills.
- Other info: Dynamic team environment with opportunities for growth and learning.
The predicted salary is between 36000 - 60000 £ per year.
Autodesk Customer Success is looking for a highly skilled Technical Adoption Specialist who is motivated to help our customers optimize their product investment and achieve measurable business outcomes. You are a professional with design and manufacturing experience, experienced in supporting a broad range of technologies in large-scale environments. You will work closely with medium and large enterprise customers worldwide.
You will join the Technical Adoption and Success group within the Customer Technical Success team as part of our Customer Success organization – we are a team that values professional development and rewards high performance. The Technical Adoption Specialist group is responsible for maximizing the success of and return on investment for our strategic customers. You will report to the Technical Adoption Manager. We offer hybrid contracts with no minimum office days.
Responsibilities- Deliver live coaching sessions to drive adoption of Autodesk Solutions
- Build, maintain and deliver packaged service offerings to increase customer success and new product adoption
- Conduct discovery meetings to assess customer needs, pain points and desired outcomes
- Deliver digital content via webinars for end users to drive successful adoption of Autodesk solutions
- Develop and update digital content adhering to the CTS standards of quality and consistency, that solves specific customer difficulties
- Design, build, and maintain the packaged service catalogue to increase customer success and new product adoption
- Fluent English required. Any additional European language skills (e.g. German / French / Spanish) is highly desirable
- You have expert knowledge of Autodesk Vault, Inventor and Fusion in a production environment
- 5 – 6 years Design & Manufacturing or related field experience, including knowledge of industry needs and workflows
- You have a bachelor's degree or equivalent experience in Design & Manufacturing
- You have proven ability to be flexible and learn quickly in a fast-paced environment
- You enjoy external public speaking and delivering presentations
- Additional knowledge of Autodesk Products, or other similar software, is beneficial
Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made. We take great pride in our culture here at Autodesk – it’s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.
Salary is one part of Autodesk’s competitive compensation package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.
Working in sales at Autodesk allows you to build meaningful relationships with customers while growing your career. Join us and help make a better, more sustainable world.
We take pride in cultivating a culture of belonging where everyone can thrive.
Technical Adoption Specialist - Design & Manufacturing in Looe employer: Autodesk
Contact Detail:
Autodesk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Adoption Specialist - Design & Manufacturing in Looe
✨Tip Number 1
Network like a pro! Reach out to your connections in the design and manufacturing field, especially those who might know someone at Autodesk. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies showcasing your experience with Autodesk products. This will help you stand out during interviews and demonstrate your hands-on expertise.
✨Tip Number 3
Practice makes perfect! Get comfortable with common interview questions related to technical adoption and customer success. Role-playing with a friend can help you articulate your thoughts clearly.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Autodesk team and contributing to customer success.
We think you need these skills to ace Technical Adoption Specialist - Design & Manufacturing in Looe
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in design and manufacturing, especially with Autodesk products. We want to see how your skills align with the role of a Technical Adoption Specialist, so don’t hold back on showcasing relevant projects!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about helping customers succeed with Autodesk solutions. We love seeing enthusiasm and a personal touch, so let your personality come through.
Showcase Your Communication Skills: As a Technical Adoption Specialist, you'll be delivering coaching sessions and webinars. Highlight any public speaking or presentation experience you have. We want to know how you can engage and educate our customers effectively!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to keep track of your application and ensure it gets the attention it deserves. Don’t miss out!
How to prepare for a job interview at Autodesk
✨Know Your Autodesk Stuff
Make sure you brush up on your knowledge of Autodesk Vault, Inventor, and Fusion. Be ready to discuss how you've used these tools in a production environment and how they can help customers achieve their goals.
✨Showcase Your Coaching Skills
Since the role involves delivering live coaching sessions, think of examples where you've successfully trained or guided others. Prepare to share specific instances where your coaching made a difference in adoption or understanding of technology.
✨Understand Customer Needs
Familiarise yourself with common pain points in design and manufacturing. Be prepared to discuss how you would conduct discovery meetings to assess customer needs and how you can tailor solutions to meet those needs effectively.
✨Engage with Digital Content
Since you'll be delivering digital content via webinars, think about how you can make your presentations engaging. Prepare to discuss any experience you have in creating or delivering digital content that resonates with users and drives adoption.