Customer Adoption Specialist (Autodesk Inventor) in City of London

Customer Adoption Specialist (Autodesk Inventor) in City of London

City of London Full-Time 36000 - 60000 £ / year (est.) No working from home possible
Autodesk

At a Glance

  • Tasks: Engage with customers to drive adoption of Autodesk's innovative design technology.
  • Company: Join Autodesk, a leader in transforming how things are made.
  • Benefits: Competitive salary, bonuses, stock options, and comprehensive benefits.
  • Other info: Dynamic hybrid role with opportunities for travel and personal growth.
  • Why this job: Make a real impact by helping customers embrace cutting-edge construction solutions.
  • Qualifications: Expertise in Autodesk Inventor and strong customer interaction skills required.

The predicted salary is between 36000 - 60000 £ per year.

Overview

The Informed Design Customer Adoption team ensures a high-quality product experience is delivered to customers as they learn, adopt, and use Autodesk\'s Informed Design workflows through virtual, in-person and on-demand content and interactions with the Adoption Team.

As a Customer Adoption team member, you will help support our customers\' ability to adopt industrialized construction technology at all levels of formal Autodesk engagement. You will communicate product value appropriate for each prospect of Autodesk\'s solution and will lead the early stages of customer adoption activities including lead qualification, discovery and demo sessions and industry event support.

This hybrid position will report into the Sr. Manager of Business Operations.

Main Responsibilities

  • You will connect and engage with Informed Design customers to drive adoption for new technology and workflows virtually and in-person, engaging in hands-on troubleshooting when needed.
  • Responsible to roll out new Informed Design technology to our customers, to our partner network and internally across Autodesk.
  • Communicate industrialized construction solutions to customers at different levels, including product demos
  • Qualify new leads and opportunities
  • Attend, support and partner with cross-functional team members at industry events worldwide
  • Use social media networks and public forums to build personal and Autodesk brand to establish credibility and promote solutions

Minimum Qualifications

  • Expertise in Autodesk Inventor is a must
  • 5+ years Customer Success/Account Management experience
  • Excellent customer interaction skills
  • Possibility to travel domestically and internationally, up to 20%

Desired skills

  • Experience in manufacturing building products (furniture, windows, doors, lighting)
  • Construction industry experience
  • Public speaking experience
  • Strong command of German and/or French

Learn More

About Autodesk

Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

We take great pride in our culture here at Autodesk – it’s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.

When you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!

Salary transparency

Salary is one part of Autodesk’s competitive compensation package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.

Diversity & Belonging

We take pride in cultivating a culture of belonging where everyone can thrive. We will not post external links here. Diversity & Belonging information is provided by Autodesk as part of our commitment to inclusive culture.

Are you an existing contractor or consultant with Autodesk?

Please search for open jobs and apply internally (not on this external site).

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Customer Adoption Specialist (Autodesk Inventor) in City of London employer: Autodesk

At Autodesk, we pride ourselves on fostering a vibrant work culture that encourages innovation and collaboration. As a Customer Adoption Specialist, you will not only engage with cutting-edge technology but also enjoy opportunities for professional growth and development in a supportive environment. With a commitment to diversity and belonging, Autodesk offers a competitive compensation package and the chance to make a meaningful impact in the world of design and construction.

Autodesk

Contact Details:

Autodesk Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Customer Adoption Specialist (Autodesk Inventor) in City of London

Tip Number 1

Get to know the company inside out! Research Autodesk's Informed Design workflows and understand how they impact customers. This knowledge will help you connect with potential clients and show them you’re genuinely interested in their success.

Tip Number 2

Network like a pro! Attend industry events and engage with professionals on social media. Building relationships can lead to valuable connections and opportunities, so don’t be shy about reaching out and starting conversations.

Tip Number 3

Practice your demo skills! Since you'll be showcasing Autodesk solutions, make sure you're comfortable presenting and troubleshooting on the spot. Run through mock demos with friends or colleagues to build your confidence.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Autodesk team and ready to dive into the world of customer adoption.

We think you need these skills to ace Customer Adoption Specialist (Autodesk Inventor) in City of London

Expertise in Autodesk Inventor
Customer Success
Account Management
Customer Interaction Skills
Lead Qualification
Product Demonstration
Industry Event Support

Some tips for your application 🫡

Show Your Passion for Autodesk:When writing your application, let your enthusiasm for Autodesk and its products shine through. We want to see how excited you are about helping customers adopt new technologies like Informed Design!

Tailor Your Experience:Make sure to highlight your relevant experience with Autodesk Inventor and customer success. We’re looking for specific examples that demonstrate your skills in engaging with customers and driving adoption.

Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to see why you’d be a great fit for the Customer Adoption team.

Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensure you’re considered for this exciting opportunity.

How to prepare for a job interview at Autodesk

Know Your Autodesk Inventor Inside Out

Make sure you brush up on your Autodesk Inventor skills before the interview. Be prepared to discuss specific features and how they can benefit customers in their workflows. This will show that you not only have the technical expertise but also understand how to communicate its value effectively.

Showcase Your Customer Success Experience

Highlight your previous experience in customer success or account management. Prepare examples of how you've helped clients adopt new technologies or improve their processes. This will demonstrate your ability to connect with customers and drive adoption, which is key for this role.

Prepare for Product Demos

Since you'll be leading product demos, practice delivering a clear and engaging presentation. Think about how you can tailor your demo to different audiences, showcasing the benefits of industrialised construction solutions. Being able to adapt your approach will impress your interviewers.

Engage with Industry Trends

Stay updated on the latest trends in the construction industry and how Autodesk's solutions fit into these developments. Bring this knowledge into your conversation during the interview to show your passion for the field and your commitment to helping customers succeed.