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- Tasks: Help customers optimise their Autodesk product investment and achieve business success.
- Company: Join Autodesk, a leader in design and manufacturing software.
- Benefits: Enjoy hybrid work, competitive salary, and professional development opportunities.
- Why this job: Make a real impact by driving customer success with innovative solutions.
- Qualifications: Experience in design and manufacturing, fluent in English, and strong presentation skills.
- Other info: Be part of a culture that values belonging and meaningful work.
The predicted salary is between 36000 - 60000 £ per year.
Autodesk Customer Success is looking for a highly skilled Technical Adoption Specialist who is motivated to help our customers optimize their product investment and achieve measurable business outcomes. You are a professional with design and manufacturing experience, experienced in supporting a broad range of technologies in large-scale environments. You will work closely with medium and large enterprise customers worldwide. You will join the Technical Adoption and Success group within the Customer Technical Success team as part of our Customer Success organization – we are a team that values professional development and rewards high performance. The Technical Adoption Specialist group is responsible for maximizing the success of and return on investment for our strategic customers. You will report to the Technical Adoption Manager. We offer hybrid contracts with no minimum office days.
Responsibilities
- Deliver live coaching sessions to drive adoption of Autodesk Solutions
- Build, maintain and deliver packaged service offerings to increase customer success and new product adoption
- Conduct discovery meetings to assess customer needs, pain points and desired outcomes
- Deliver digital content via webinars for end users to drive successful adoption of Autodesk solutions
- Develop and update digital content adhering to the CTS standards of quality and consistency, that solves specific customer difficulties
- Design, build, and maintain the packaged service catalogue to increase customer success and new product adoption
Minimum Qualifications
- Fluent English required. Any additional European language skills (e.g. German / French / Spanish) is highly desirable
- You have expert knowledge of Autodesk Vault, Inventor and Fusion in a production environment
- 5 – 6 years Design & Manufacturing or related field experience, including knowledge of industry needs and workflows
- You have a bachelor's degree or equivalent experience in Design & Manufacturing
- You have proven ability to be flexible and learn quickly in a fast-paced environment
- You enjoy external public speaking and delivering presentations
- Additional knowledge of Autodesk Products, or other similar software, is beneficial
Technical Adoption Specialist - Design & Manufacturing in Birmingham employer: Autodesk
Contact Detail:
Autodesk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Adoption Specialist - Design & Manufacturing in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the design and manufacturing field, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know that can land you that dream job.
✨Tip Number 2
Prepare for those interviews by practising common questions related to Autodesk solutions and your experience in the industry. We recommend doing mock interviews with friends or using online platforms to get comfortable talking about your skills and how they align with the role.
✨Tip Number 3
Showcase your expertise! Create a portfolio or a presentation that highlights your past projects and successes in design and manufacturing. This will give you an edge and demonstrate your ability to drive customer success with Autodesk products.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive and engaged with our company.
We think you need these skills to ace Technical Adoption Specialist - Design & Manufacturing in Birmingham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Technical Adoption Specialist role. Highlight your design and manufacturing experience, especially with Autodesk products, to show us you’re the perfect fit!
Showcase Your Skills: Don’t just list your qualifications; demonstrate how your skills can help our customers succeed. Use specific examples from your past experiences that align with the responsibilities mentioned in the job description.
Be Authentic: Let your personality shine through in your application. We value authenticity, so don’t hesitate to share your passion for design and manufacturing, and how you can contribute to our culture at Autodesk.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Autodesk
✨Know Your Autodesk Stuff
Make sure you brush up on your knowledge of Autodesk Vault, Inventor, and Fusion. Be ready to discuss how you've used these tools in a production environment and how they can help customers achieve their goals.
✨Showcase Your Coaching Skills
Since the role involves delivering live coaching sessions, think about examples from your past where you've successfully trained or guided others. Prepare to share specific outcomes that resulted from your coaching efforts.
✨Understand Customer Needs
Familiarise yourself with common pain points in design and manufacturing. Be prepared to discuss how you would conduct discovery meetings to assess customer needs and how you can tailor solutions to meet those needs.
✨Engage with Digital Content
As you'll be delivering digital content via webinars, think about how you can make your presentations engaging. Prepare to discuss any previous experience you have in creating or delivering digital content that drives product adoption.
