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- Tasks: Manage reception duties and assist in sales administration, ensuring smooth operations.
- Company: Join a dynamic team at our Group Headquarters in Belton, Grantham.
- Benefits: Enjoy perks like gym discounts, free tea, and a quarterly bonus scheme.
- Why this job: Be the friendly face of our company and gain valuable experience in sales support.
- Qualifications: Confident with MS Office and previous customer service experience is a plus.
- Other info: Flexible hours with a 1:30pm finish on Fridays and opportunities for training.
The predicted salary is between 30000 - 42000 £ per year.
We are looking for an experienced Receptionist / Sales Administrator to join our busy Reception & Sales Department at our Group Headquarters in Belton, Grantham. In this dual role, you will work closely with the Sales and Accounts department, delivering efficient and professional reception support from Monday to Wednesday morning until 12:30pm. From Wednesday afternoon through to close of business on Friday, you will transition into the Sales Office, taking on a range of administrative responsibilities. As part of a job-share arrangement, you will collaborate closely with the other Receptionist to ensure smooth handovers and continuity.
As the first point of contact for visitors and callers at the start of the week, a professional, friendly, and confident manner is essential. Strong MS Office skills, excellent time management, and the ability to perform well under pressure and meet deadlines are also key requirements. Full training will be provided across all areas of the role. You may also be asked to provide cover for the other Receptionist during annual leave, which could involve working full-time on Reception. In addition, you may be required to cover the Sales Administration function for a full week during periods of absence for senior team members.
Key Roles and Responsibilities
- Manning the company phone switchboard.
- Checking in visitors and contractors and ensuring they have the correct PPE while on site.
- Distributing and keeping record of all site passes given to contractors etc.
- Administrative tasks such as mail and shipping basic packages.
- Date stamping & distributing out post to relevant departments/people.
- Logging and weighing scrap trucks on the weighbridge.
- General administration duties to assist where required.
- Receiving and Inputting Customer Orders to our EFACS system.
- Inputting WIP/finished stock onto EFACS.
- Liaising with Customers regarding order queries/updates & promise dates.
- Liaising with other departments within the business, to gain updates on certain orders.
- Booking customer collections when product is available.
- Assembling / Despatching / Invoicing of product(s) when collections are booked & made.
- Raising ASNs on customer specific systems (training to be given).
Person Specification
- Confident in using Microsoft Office Applications.
- Previous Reception/Customer Service experience.
- Excellent Communication skills, both oral and written.
- Excellent team working but also the ability to use own initiative.
- Open to embracing new ways of working and comfortable with change.
- Ability to manage own workload to meet specific deadlines.
- Positive attitude towards all work, colleagues and customers.
Benefits
- Employee Assistance Program / Counselling.
- On-site parking.
- Training and development.
- Company workwear provided.
- Gym discount.
- Free tea / coffee.
- 1:30pm finish on Fridays.
- Holidays 24 days + 8 bank holidays (FTE, pro-rated).
- Quarterly bonus scheme.
- Specsavers vouchers.
Receptionist / Sales Administrator in Grantham employer: Autocraft
Contact Detail:
Autocraft Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist / Sales Administrator in Grantham
✨Tip Number 1
First impressions matter! When you walk into that interview, make sure to greet everyone with a smile and a confident handshake. Remember, you're not just showcasing your skills; you're also showing your personality. Be friendly and approachable!
✨Tip Number 2
Do your homework! Research the company and its culture before the interview. This will help you tailor your answers and show that you're genuinely interested in being part of their team. Plus, it gives you some great talking points!
✨Tip Number 3
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you articulate your thoughts clearly and boost your confidence. Don't forget to highlight your previous experience in reception and sales administration!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you on their radar. And remember, apply through our website for the best chance at landing that job!
We think you need these skills to ace Receptionist / Sales Administrator in Grantham
Some tips for your application 🫡
Show Off Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your friendly and confident side, especially since you'll be the first point of contact for visitors.
Tailor Your Experience: Make sure to highlight your previous Reception or Customer Service experience. We’re looking for someone who can manage their workload and meet deadlines, so give us examples of how you've done this in the past!
Be Clear and Concise: Keep your application clear and to the point. We appreciate good communication skills, so make sure your written application reflects that. Avoid jargon and keep it professional yet approachable.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!
How to prepare for a job interview at Autocraft
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Receptionist / Sales Administrator. Familiarise yourself with the key tasks mentioned in the job description, like manning the switchboard and handling customer orders. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Show Off Your Communication Skills
As the first point of contact, excellent communication is crucial. Practice articulating your thoughts clearly and confidently. You might want to prepare examples of how you've successfully handled customer queries or worked as part of a team in previous roles. This will highlight your ability to communicate effectively under pressure.
✨Demonstrate Your MS Office Proficiency
Since strong MS Office skills are essential for this role, be ready to discuss your experience with these applications. If possible, mention specific tasks you've completed using Word, Excel, or other relevant software. This will reassure the interviewer that you can hit the ground running.
✨Emphasise Your Adaptability
This role involves transitioning between reception duties and sales administration, so showcasing your adaptability is key. Share examples of times when you've successfully managed multiple tasks or adapted to new processes. This will illustrate your ability to thrive in a dynamic work environment.
