Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the friendly face of our company and manage sales admin tasks.
- Company: Join a dynamic team at our Group Headquarters in Belton, Grantham.
- Benefits: Enjoy perks like gym discounts, free tea, and a quarterly bonus scheme.
- Why this job: Kickstart your career with training and development opportunities in a supportive environment.
- Qualifications: Previous reception or customer service experience and strong MS Office skills.
- Other info: Flexible hours with a 1:30pm finish on Fridays and 24 days holiday.
The predicted salary is between 30000 - 42000 £ per year.
We are looking for an experienced Receptionist / Sales Administrator to join our busy Reception & Sales Department at our Group Headquarters in Belton, Grantham. In this dual role, you will work closely with the Sales and Accounts department, delivering efficient and professional reception support from Monday to Wednesday morning until 12:30pm. From Wednesday afternoon through to close of business on Friday, you will transition into the Sales Office, taking on a range of administrative responsibilities. As part of a job-share arrangement, you will collaborate closely with the other Receptionist to ensure smooth handovers and continuity.
As the first point of contact for visitors and callers at the start of the week, a professional, friendly, and confident manner is essential. Strong MS Office skills, excellent time management, and the ability to perform well under pressure and meet deadlines are also key requirements. Full training will be provided across all areas of the role. You may also be asked to provide cover for the other Receptionist during annual leave, which could involve working full-time on Reception. In addition, you may be required to cover the Sales Administration function for a full week during periods of absence for senior team members.
Key Roles and Responsibilities:
- Manning the company phone switchboard.
- Checking in visitors and contractors and ensuring they have the correct PPE while on site.
- Distributing and keeping record of all site passes given to contractors etc.
- Administrative tasks such as mail and shipping basic packages.
- Date stamping & distributing out post to relevant departments/people.
- Logging and weighing scrap trucks on the weighbridge.
- General administration duties to assist where required.
- Receiving and Inputting Customer Orders to our EFACS system.
- Inputting WIP/finished stock onto EFACS.
- Liaising with Customers regarding order queries/updates & promise dates.
- Liaising with other departments within the business, to gain updates on certain orders.
- Booking customer collections when product is available.
- Assembling / Despatching / Invoicing of product(s) when collections are booked & made.
- Raising ASNs on customer specific systems (training to be given).
Person Specification:
- Confident in using Microsoft Office Applications.
- Previous Reception/Customer Service experience.
- Excellent Communication skills, both oral and written.
- Excellent team working but also the ability to use own initiative.
- Open to embracing new ways of working and comfortable with change.
- Ability to manage own workload to meet specific deadlines.
- Positive attitude towards all work, colleagues and customers.
Benefits:
- Employee Assistance Program / Counselling.
- On-site parking.
- Training and development.
- Company workwear provided.
- Gym discount.
- Free tea / coffee.
- 1:30pm finish on Fridays.
- Holidays 24 days + 8 bank holidays (FTE, pro-rated).
- Quarterly bonus scheme.
- Specsavers vouchers.
Receptionist / Sales Administrator in Grantham employer: Autocraft Solutions Group
Contact Detail:
Autocraft Solutions Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist / Sales Administrator in Grantham
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on their values and culture. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when it’s your turn to shine.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you’re dressed smartly for your interview. It shows professionalism and respect for the role you’re applying for.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Receptionist / Sales Administrator in Grantham
Some tips for your application 🫡
Show Off Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to be friendly and approachable in your tone. Remember, this role is all about being the first point of contact, so a warm vibe is key!
Tailor Your Experience: Make sure to highlight your previous Reception or Customer Service experience in your application. We’re looking for someone who can handle the busy environment, so share specific examples of how you've managed similar roles or tasks before. It’ll help us see how you fit into our team!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured information that’s easy to read. Use bullet points if necessary to break down your skills and experiences. This will make it easier for us to see why you’d be a great fit for the role!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us and what we do at StudySmarter!
How to prepare for a job interview at Autocraft Solutions Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Receptionist / Sales Administrator. Familiarise yourself with the key tasks mentioned in the job description, like managing the phone switchboard and handling customer orders. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Show Off Your Communication Skills
As the first point of contact for visitors and callers, excellent communication is crucial. Practice articulating your thoughts clearly and confidently. You might even want to prepare a few examples of how you've successfully handled customer queries or difficult situations in the past to showcase your experience.
✨Demonstrate Your MS Office Proficiency
Since strong MS Office skills are essential for this role, be ready to discuss your experience with these applications. If possible, mention specific tasks you've completed using Word, Excel, or other relevant software. This will reassure the interviewer that you can hit the ground running.
✨Emphasise Teamwork and Initiative
This role requires collaboration with another Receptionist and various departments. Be prepared to share examples of how you've worked effectively in a team, as well as times when you've taken the initiative to solve problems or improve processes. This will highlight your adaptability and positive attitude towards teamwork.
