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For Companies At a Glance
- Tasks: Repair and replace vehicle glass while providing excellent customer service.
- Company: Join Auto Windscreens, a leader in vehicle glass repair with a fun and supportive culture.
- Benefits: Enjoy 25 days holiday, company vehicle, full training, and healthcare perks.
- Why this job: Build a rewarding career with hands-on training and a positive team environment.
- Qualifications: No experience needed; just a passion for customer service and a valid UK driving licence.
- Other info: Work independently and collaboratively, with no call outs and a 1 in 4 Saturday schedule.
The predicted salary is between 24000 - 36000 £ per year.
Overview
At Auto Windscreens, we\’re all about delivering a high-quality service to customers that have experienced damage to their vehicle glass. It\’s about working independently and as part of a team, having fun and building a career with a national business. As a technician, you are the smiling face that meets and serves our customers. Our state-of-the-art training and innovation academy will support you and help push you to be the best. Working with us means you\’ll learn new things, get recognised for your effort and become part of an industry leader.
Responsibilities
- Repairing damaged glass on all types of vehicles including classic cars, commercial vans, restoration projects, luxury cars, 4x4s and supercars
- Demonstrate excellent customer service.
- Collaborate, share, and work with regional team members.
- Identify opportunities to develop our service and feedback to the business.
- Maintain and develop an industry leading knowledge base and set of skills.
- No call outs!
- A full valid UK driving licence.
Qualifications
- Automotive or mechanical experience would be an advantage but is not essential.
- Excellent communication skills.
- Acknowledge outstanding customer service.
- Positive approach and take pride in everything you do!
- Willing to build a career and support your fellow team members.
Benefits
- Full training for NVQ qualifications
- Company vehicle
- 25 days holiday
- 5% Employer Pension Contributions
- Company sick pay
- Company Funded Healthcare cash plan
- Life Assurance 4x annual salary
- Access to discounts and wellbeing hub
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Skilled Mobile Windscreen Technician - Romford employer: Auto Windscreens
Contact Detail:
Auto Windscreens Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Skilled Mobile Windscreen Technician - Romford
✨Tip Number 1
Familiarise yourself with the latest trends and technologies in the automotive glass repair industry. This knowledge will not only impress your interviewers but also show your commitment to staying updated in your field.
✨Tip Number 2
Practice your customer service skills. Since you'll be the face of the company, demonstrating a friendly and professional attitude during any interactions can set you apart from other candidates.
✨Tip Number 3
Network with current or former employees of Auto Windscreens. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
✨Tip Number 4
Be prepared to discuss your problem-solving skills. Think of examples where you've successfully tackled challenges, as this role requires quick thinking and adaptability in various situations.
We think you need these skills to ace Skilled Mobile Windscreen Technician - Romford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any relevant experience, especially in automotive or mechanical roles. Emphasise your customer service skills and any previous work that demonstrates your ability to work independently and as part of a team.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention why you want to work at Auto Windscreens and how your skills align with their values, particularly in delivering high-quality service.
Showcase Communication Skills: Since excellent communication is a requirement, consider including examples in your application that demonstrate your ability to communicate effectively with customers and team members.
Highlight Your Willingness to Learn: Mention your eagerness to undergo training and develop your skills further. This aligns with Auto Windscreens' commitment to training and innovation, showing that you're ready to grow within the company.
How to prepare for a job interview at Auto Windscreens
✨Showcase Your Customer Service Skills
As a Mobile Windscreen Technician, you'll be the face of the company. Be prepared to discuss your previous customer service experiences and how you handle difficult situations. Highlight any instances where you went above and beyond for a customer.
✨Demonstrate Your Team Spirit
Collaboration is key in this role. Be ready to share examples of how you've worked effectively within a team. Discuss how you support your colleagues and contribute to a positive work environment.
✨Express Your Willingness to Learn
Auto Windscreens values continuous learning. Talk about your eagerness to develop new skills and knowledge, especially in automotive repair. Mention any relevant training or certifications you are interested in pursuing.
✨Prepare for Practical Questions
Expect questions that assess your technical knowledge and problem-solving abilities. Brush up on basic automotive concepts and be ready to explain how you would approach common windscreen repair scenarios.
