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- Tasks: Support customers and colleagues while managing administration tasks in a busy service centre.
- Company: Leading automotive service provider with a focus on teamwork and communication.
- Benefits: Dynamic work environment, opportunities for growth, and a supportive team culture.
- Why this job: Join a vibrant team and enhance your customer service skills in the automotive industry.
- Qualifications: Strong communication skills, IT proficiency, and ability to work both independently and collaboratively.
- Other info: Exciting career prospects in the East Midlands.
The predicted salary is between 28800 - 43200 £ per year.
A leading automotive service provider is seeking a Service Centre Advisor for their Derby service centre. The role involves completing administration tasks, supporting colleagues and customers, and ensuring effective communication within the team and with external clients.
Successful candidates will possess:
- Strong communication skills
- The ability to work independently as well as part of a team
- Proficient IT skills
This role offers a dynamic working environment in East Midlands.
Service Centre Advisor: Scheduling & Customer Support employer: Auto Windscreens
Contact Detail:
Auto Windscreens Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Centre Advisor: Scheduling & Customer Support
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the company on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to customer support and scheduling. We can role-play with a friend to boost our confidence and nail those answers!
✨Tip Number 3
Show off your IT skills! Bring examples of how you've used tech to improve processes in previous roles. We want to demonstrate that we can handle the dynamic environment they offer.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can tailor our CV and cover letter to match exactly what they’re looking for.
We think you need these skills to ace Service Centre Advisor: Scheduling & Customer Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the Service Centre Advisor role. We want to see how your background aligns with the tasks mentioned in the job description, so don’t hold back!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Share specific examples of your communication skills and how you've supported colleagues or customers in the past.
Show Off Your IT Skills: Since this role requires proficient IT skills, make sure to mention any relevant software or tools you’re familiar with. We love candidates who can hit the ground running, so let us know what you bring to the table!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our dynamic team!
How to prepare for a job interview at Auto Windscreens
✨Know the Company Inside Out
Before your interview, do some research on the automotive service provider. Understand their values, services, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Communication Skills
As a Service Centre Advisor, strong communication is key. Prepare examples from your past experiences where you successfully communicated with customers or colleagues. Practising clear and concise responses will demonstrate your ability to convey information effectively.
✨Highlight Your IT Proficiency
Since the role requires proficient IT skills, be ready to discuss your experience with relevant software or tools. If you have specific examples of how you've used technology to improve processes or support customers, make sure to share those during the interview.
✨Demonstrate Teamwork and Independence
This position requires balancing teamwork with independent tasks. Think of instances where you've successfully worked as part of a team, as well as times when you took initiative on your own. Being able to articulate both sides will show that you're adaptable and can thrive in a dynamic environment.
