At a Glance
- Tasks: Investigate customer complaints and ensure fair resolutions while managing queries.
- Company: Join Auto Windscreens, a leader in customer care and resolution.
- Benefits: Enjoy competitive pay, supportive team environment, and opportunities for growth.
- Other info: Dynamic role with the chance to collaborate across teams.
- Why this job: Make a real difference by helping customers and solving their problems.
- Qualifications: Strong communication and IT skills with a passion for customer service.
The predicted salary is between 25000 - 30000 £ per year.
Auto Windscreens in Birdholme seeks a Customer Care Advisor to investigate customer complaints and ensure fair resolutions.
You will manage queries related to damage, hire vehicles, repairs, and technical concerns, maintaining detailed records and collaborating with various teams.
The ideal candidate possesses strong communication and IT skills, demonstrating a passion for customer service, problem-solving abilities, and the capability to handle challenging situations calmly.
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We think you need these skills to ace Customer Care & Resolution Specialist
Customer Service
Communication Skills
Problem-Solving Skills
IT Skills
Record Keeping
Collaboration
Conflict Resolution
