Auto Windscreens is looking for an experienced Shift Manager to join our Contact Centre leadership team. This full-time role operates on a 4 on, 4 off rotating pattern with 12-hour day and late shifts, acting as on-shift leader to safeguard service levels and customer outcomes.
You will work with Team Managers and Resource Planning to manage live demand, escalations, and resource allocation, while promoting a safe, inclusive environment and continuous improvement.
#J-18808-LjbffrReal-Time Shift Leader - Contact Centre (4on/4off) in Chesterfield employer: Auto Windscreens
Auto Windscreens is an exceptional employer, offering a hands-on apprenticeship that not only leads to a Level 3 qualification but also provides a supportive and innovative work environment. With experienced mentors, structured training, and a commitment to employee development, you will gain valuable skills in the automotive industry while working with cutting-edge technology. Located in Manchester, this forward-thinking company prioritises your growth and success, making it an ideal place to kick-start your career.
