Are you passionate about customer service and helping people when they need support the most? Looking for a role where your communication skills and ability to deliver a great customer experience are truly valued?
Start date: 30th November
What You’ll Be Doing
- Deliver exceptional customer service with empathy and professionalism
- Manage customer claims and enquiries efficiently
- Support customers across multiple communication channels
- Offer tailored solutions based on individual customer needs
- Protect customer data and follow Consumer Duty requirements
- Work towards first contact resolution wherever possible
- Collaborate with your team to achieve quality and performance goals
- Continuously develop your skills through coaching and training
About you:
- Friendly, calm, and confident communicator with a passion for customer service
- Strong listener with good problem-solving skills
- Positive team player who enjoys helping others
- Adaptable, organised, and detail-focused
- Good communication, literacy, numeracy, and typing skills
- Can-do attitude with a focus on great customer journeys
- Previous contact centre experience is desirable, but not essential
If you’re customer-focused, motivated, and looking for a company that invests in its people, we’d love to hear from you.
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Customer Service Agent - 30th November Start in Chesterfield employer: Auto Windscreens
Auto Windscreens is an exceptional employer, offering a hands-on apprenticeship that not only leads to a Level 3 qualification but also provides a supportive and innovative work environment. With experienced mentors, structured training, and a commitment to employee development, you will gain valuable skills in the automotive industry while working with cutting-edge technology. Located in Manchester, this forward-thinking company prioritises your growth and success, making it an ideal place to kick-start your career.
