At a Glance
- Tasks: Support the Service Centre's smooth operations and deliver excellent customer service.
- Company: Join a dynamic team in a thriving Service Centre in Liverpool.
- Benefits: Enjoy a Monday to Friday schedule with occasional Saturday shifts.
- Other info: Great opportunity for career growth in a supportive environment.
- Why this job: Be part of a team that values communication and customer satisfaction.
- Qualifications: Strong communication skills and a proactive, organised mindset.
The predicted salary is between 25200 - 30800 £ per year.
As a
Service Centre Advisor , you’ll play an important role in supporting the smooth and efficient running of the Service Centre.
Working closely with the Service Centre Manager, Supervisor, Technicians and customers, you’ll help ensure our operations run effectively and our customers receive excellent service.
Working Monday to Friday between 8:30am and 5:00pm, plus 1 in 3 Saturdays from 8:30am to 12:00pm.
Key Responsibilities
- Complete general Service Centre administration and office tasks.
- Support the Service Centre Manager and Supervisor to ensure all tasks are completed accurately and compliantly.
- Provide help and support to colleagues and customers, both internally and externally.
- Support the network scheduling system, making manual adjustments where required.
- Maintain clear and timely communication with customers, Technicians and management.
- Provide operational information and feedback to relevant management teams.
- Assist with controlling and replenishing Service Centre consumable stock.
- Ensure Health & Safety processes are always followed.
- Complete any other reasonable duties requested by the Service Centre Manager or Supervisor.
About You
We’re looking for someone who
- Can work independently and as part of a team.
- Has excellent communication skills, both face-to-face and over the telephone.
- Is organised and able to plan and prioritise their workload.
- Has a flexible approach and can adapt to changing demands.
- Is proactive, self-motivated and confident using their own initiative.
- Has a positive and customer-focused approach.
- #J-18808-Ljbffr
Service Centre Advisor - Liverpool employer: Auto Windscreens
As a Service Centre Advisor in Liverpool, you will be part of a dynamic team dedicated to delivering exceptional customer service and operational excellence. Our supportive work culture fosters collaboration and growth, offering opportunities for professional development while maintaining a healthy work-life balance with a Monday to Friday schedule and limited Saturday hours. Join us to make a meaningful impact in a role that values your contributions and encourages your career advancement.
