At a Glance
- Tasks: Support customers and technicians by identifying and supplying the right parts efficiently.
- Company: Join a busy and professional parts department in Billingshurst.
- Benefits: Starting salary from £14.42 per hour, plus holidays and healthcare plan.
- Other info: Ongoing training and career development opportunities available.
- Why this job: Perfect for automotive enthusiasts who thrive in fast-paced environments.
- Qualifications: Knowledge of automotive or agricultural machinery and excellent customer service skills.
An excellent opportunity has become available for a customer-focused Parts Advisor to join a busy and professional parts department. This role is ideal for someone with automotive or agricultural machinery knowledge who enjoys working in a fast-paced environment, delivering excellent customer service and supporting workshop operations.
Working Hours
- Monday to Friday
- 8:00am - 5:00pm
- During seasonal peak periods, additional hours and occasional weekend work may be required on a rota basis.
The Role
As a Parts Advisor, you will be responsible for supporting customers and technicians by ensuring the correct parts are identified, ordered and supplied efficiently. Key duties include:
- Assisting customers in person, over the phone and via email.
- Identifying and sourcing parts using electronic parts catalogues.
- Processing sales orders and invoices.
- Managing goods in and goods out.
- Organising returns and liaising with suppliers and couriers.
- Assisting with stock control and stock-taking activities.
- Pre-picking parts for workshop requirements.
- Maintaining a clean, safe and organised parts department.
Candidate Requirements
- Previous Parts Advisor experience preferred.
- Automotive or agricultural machinery knowledge essential.
- Excellent customer service and communication skills.
- Good computer literacy, including Microsoft Office.
- Ability to work under pressure and manage multiple tasks.
- Strong organisational skills and attention to detail.
- Reliable and punctual with a positive attitude.
- Experience using dealer management systems advantageous but not essential.
Benefits
- Starting salary from £14.42 per hour.
- 22 days holiday plus Bank Holidays.
- Company pension scheme.
- Healthcare plan.
- Employee Assistance Programme.
- Service loyalty rewards.
- Employee discounts and benefits platform.
- Ongoing training and career development opportunities.
If you are interested, please ask for Luke at Auto Skills.
Parts Advisor in Writtle employer: Auto Skills UK
Join a dynamic and supportive team as a Parts Advisor in Billingshurst, where your automotive or agricultural machinery expertise will be valued. With a competitive starting salary, generous holiday allowance, and a commitment to employee growth through ongoing training, we foster a work culture that prioritises customer service and teamwork. Enjoy unique benefits such as a healthcare plan and employee discounts, making this an excellent opportunity for those seeking a rewarding career in a fast-paced environment.
StudySmarter Expert Advice🤫
We think this is how you could land Parts Advisor in Writtle
✨Tip Number 1
Get to know the company! Research their values, culture, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being a part of their team.
✨Tip Number 2
Practice your pitch! Be ready to explain why you're the perfect fit for the Parts Advisor role. Highlight your automotive knowledge and customer service skills to make a lasting impression.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info and potentially a referral, which can really boost your chances.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our team and makes it easier for us to find you.
We think you need these skills to ace Parts Advisor in Writtle
Some tips for your application 🫡
Show Off Your Knowledge:Make sure to highlight your automotive or agricultural machinery knowledge in your application. We want to see how your experience aligns with the role of a Parts Advisor, so don’t hold back on sharing relevant details!
Customer Service is Key:Since this role is all about delivering excellent customer service, include examples of how you've gone above and beyond for customers in the past. We love to see that passion for helping others shine through!
Be Organised:Demonstrate your strong organisational skills in your application. Mention any experience you have with managing stock or processing orders, as this will show us you can handle the fast-paced environment we thrive in.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Auto Skills UK
✨Know Your Parts
Brush up on your automotive and agricultural machinery knowledge before the interview. Familiarise yourself with common parts, their functions, and how they fit into the bigger picture of workshop operations. This will show that you’re not just a candidate, but someone who genuinely understands the role.
✨Customer Service is Key
Prepare to discuss your previous customer service experiences. Think of specific examples where you went above and beyond for a customer. This role is all about supporting customers and technicians, so demonstrating your ability to handle inquiries effectively will set you apart.
✨Get Tech-Savvy
Since you'll be using electronic parts catalogues and possibly dealer management systems, brush up on your computer skills. If you have experience with Microsoft Office, be ready to talk about it. Showing that you can navigate technology smoothly will give you an edge.
✨Stay Organised
The job requires strong organisational skills, so think about how you manage multiple tasks under pressure. Prepare to share strategies you’ve used in the past to keep things running smoothly, especially during busy periods. This will demonstrate your ability to thrive in a fast-paced environment.
