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- Tasks: Supervise and motivate a team of Service Technicians while ensuring high customer satisfaction.
- Company: Join a successful workshop in Wokingham with a focus on efficiency and teamwork.
- Benefits: Competitive hourly rate of £28.25, flexible 4 on 4 off shifts, and a supportive work environment.
- Why this job: Lead a dynamic team and make a real impact in the automotive industry.
- Qualifications: Experience in workshop supervision and a Level 3 NVQ in PSV maintenance preferred.
- Other info: Opportunity for career growth in a fast-paced, rewarding environment.
The predicted salary is between 22 - 34 £ per hour.
Check below to see if you have what is needed for this opportunity, and if so, make an application asap.
Hourly rate: £28.25
Working Hours: 4 on 4 off 5am - 4pm
Location: Wokingham
Our client is seeking an experienced Workshop Controller / Workshop Foreman / HGV Technician / Workshop Supervisor for their successful and efficient workshop.
Responsibilities of a Workshop Controller:
- Supervising and motivating our team of Service Technicians and proactively reviewing daily workload to seek opportunities that will help drive performance.
- Maintaining high levels of customer satisfaction by implementing quality checks, resolving any issues, and re-assuring customers by providing all necessary information and advice.
- Supervises the daily time keeping of technicians and manages authorised absence to ensure a consistent level of attendance.
- Maintaining relationships with vehicle manufacturer and providing technical information for Technicians during repair operations.
- Complying with Health & Safety regulations and ensuring high standards of housekeeping and security are achieved and maintained within the workshop and surrounding areas.
Skills and Qualifications of a Workshop Controller:
- Prior experience as a Workshop Controller / Workshop Foreman / HGV Technician / Workshop Supervisor is preferred.
- Time served Technician with NVQ Level 3 (or equivalent) in PSV maintenance.
- Ability to work calmly under pressure and manage a workshop.
- Well-developed management and leadership skills.
- A working knowledge of automotive technology, warranty systems and the brand would be beneficial.
- The ability to exceed targets and deadlines is a must.
- A full, valid and clean UK driving license.
- Computer literate including Microsoft Office.
If you think you are a good fit for this Workshop Controller role, please contact Andy @ Auto Skills and state reference job number 52585.
Workshop Supervisor in Wokingham employer: Auto Skills UK
Contact Detail:
Auto Skills UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workshop Supervisor in Wokingham
✨Tip Number 1
Get to know the company! Research their values, culture, and recent projects. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. A friendly chat can give you insider info and might even lead to a referral, which can boost your chances of landing that Workshop Supervisor role.
✨Tip Number 3
Prepare for the interview by practising common questions related to workshop management and customer satisfaction. Use specific examples from your past experience to demonstrate how you've excelled in similar situations.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Workshop Supervisor in Wokingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Workshop Controller or similar roles. We want to see how your skills match the job description, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role and how your past experiences have prepared you for this position. Keep it engaging and relevant!
Showcase Your Leadership Skills: Since the role involves supervising a team, make sure to mention any leadership or management experience you have. We love to see examples of how you've motivated teams and driven performance in previous jobs.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s quick and easy, and we’ll get your application in front of the right people in no time!
How to prepare for a job interview at Auto Skills UK
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to PSV maintenance and automotive technology. Be ready to discuss your experience as a Workshop Supervisor or Technician, and how it relates to the role. This will show that you’re not just familiar with the job but genuinely passionate about it.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed a team in the past. Think about times when you motivated your team or resolved conflicts. This is crucial since the role involves supervising Service Technicians and driving performance.
✨Customer Satisfaction is Key
Be ready to talk about how you’ve maintained high levels of customer satisfaction in previous roles. Share specific instances where you implemented quality checks or resolved issues effectively. This will demonstrate your commitment to customer service, which is vital for this position.
✨Health & Safety Matters
Familiarise yourself with Health & Safety regulations relevant to workshop environments. Be prepared to discuss how you ensure compliance and maintain high standards of housekeeping and security. This shows that you take safety seriously, which is essential for any workshop role.
