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For Companies At a Glance
- Tasks: Engage with customers, arrange service bookings, and upsell services.
- Company: Established car dealership with a dynamic team.
- Benefits: Supportive environment and opportunities for career advancement.
- Why this job: Join a thriving team and make a real impact on customer experience.
- Qualifications: Passion for customer service and relevant experience.
- Other info: Exciting opportunity to grow in the automotive industry.
The predicted salary is between 28800 - 42000 £ per year.
An established industry player is seeking a motivated Service Advisor to join their dynamic team in a thriving car dealership. This role offers the chance to engage with customers, arrange service bookings, and ensure their needs are met to the highest standards. You will also have the opportunity to upsell services and special offers, contributing to the success of the service department. If you are passionate about customer service and have experience in a similar role, this is an exciting opportunity to advance your career in a supportive environment.
Automotive Service Advisor — Upsell & Customer Experience in Weston-super-Mare employer: Auto Skills UK
Contact Detail:
Auto Skills UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Automotive Service Advisor — Upsell & Customer Experience in Weston-super-Mare
✨Tip Number 1
Get to know the company inside out! Research their values, services, and customer feedback. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your upselling techniques! Think of ways to highlight the benefits of additional services or special offers. Role-playing with a friend can help you feel more confident when discussing these options with customers.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Automotive Service Advisor — Upsell & Customer Experience in Weston-super-Mare
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for customer service shine through. Share specific examples of how you've gone above and beyond for customers in the past. We want to see that you genuinely care about making their experience top-notch!
Highlight Relevant Experience: Make sure to detail any previous roles that relate to being a Service Advisor. If you've worked in automotive services or have upselling experience, we want to hear about it! Tailor your application to showcase how your background aligns with what we're looking for.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon unless it's relevant to the role. We appreciate a well-structured application that makes it easy for us to see why you're a great fit!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Auto Skills UK
✨Know Your Stuff
Before the interview, brush up on your knowledge of automotive services and common customer queries. Familiarise yourself with the dealership's offerings and any special promotions they might have. This will show that you're genuinely interested and ready to engage with customers.
✨Practice Your Upselling Techniques
Since upselling is a key part of this role, prepare some examples of how you've successfully upsold services in the past. Think about what strategies worked for you and be ready to discuss them. This will demonstrate your ability to contribute to the service department's success.
✨Customer-Centric Mindset
During the interview, highlight your passion for customer service. Share specific instances where you went above and beyond to meet a customer's needs. This will help the interviewer see that you understand the importance of customer experience in this role.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of the interview. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows that you're not just interested in the job, but also in how you can grow within the company.
