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- Tasks: Manage service bookings and ensure customer satisfaction in a busy car dealership.
- Company: Join a dynamic car dealership with a focus on teamwork and customer care.
- Benefits: Competitive salary, brand training, and a company car scheme.
- Why this job: Be part of a vibrant team and enhance your skills in the automotive industry.
- Qualifications: Previous experience as a Service Advisor and knowledge of DMS systems required.
- Other info: Exciting opportunity for career growth in a fast-paced environment.
The predicted salary is between 28000 - 36000 £ per year.
Basic Salary: £28,000
OTE: £36,000
Location: Hedge End
Benefits:
- Brand Training
- Company Car Scheme
Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership?
Responsibilities of a Service Advisor:
- Arranging Service Department bookings.
- Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards.
- Upselling works to be completed and special offers/Service Plans.
Skills and Qualifications of a Service Advisor:
- Must have previous experience as a Service Advisor.
- Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System.
- Previous experience Upselling.
- Full manual UK Driving License - Subject to drivers check.
If you are interested in this Service Advisor position, please contact Kelsey @ Auto Skills and quote job number: 53074.
Service Advisor in West End employer: Auto Skills UK
Contact Detail:
Auto Skills UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor in West End
✨Tip Number 1
Network like a pro! Reach out to your contacts in the automotive industry and let them know you're on the hunt for a Service Advisor role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for Service Advisors and practice your answers. Highlight your experience with DMS systems like Kerridge or Pinnacle, and be ready to discuss how you've successfully upsold services in the past.
✨Tip Number 3
Show off your enthusiasm! When you apply through our website, make sure your personality shines through. Employers love candidates who are genuinely excited about the role and the company.
✨Tip Number 4
Follow up after your application! A quick email to express your continued interest can set you apart from other candidates. It shows you're proactive and really keen on landing that Service Advisor position.
We think you need these skills to ace Service Advisor in West End
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We love seeing candidates who are genuinely excited about becoming a Service Advisor and contributing to our team.
Tailor Your Experience: Make sure to highlight your previous experience as a Service Advisor. We want to see how your skills with systems like Kerridge or Pinnacle can benefit us, so don’t hold back on those details!
Upselling Skills Matter: Since upselling is a key part of the role, share specific examples of how you've successfully upsold in the past. This will show us that you understand the importance of maximising customer satisfaction and sales.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, it’s super easy!
How to prepare for a job interview at Auto Skills UK
✨Know Your Stuff
Make sure you brush up on your knowledge of DMS systems like Kerridge or Pinnacle. Being able to discuss your experience with these systems confidently will show that you're ready to hit the ground running.
✨Show Off Your Upselling Skills
Prepare examples of how you've successfully upsold services in the past. Think about specific situations where you identified customer needs and suggested additional services or products that enhanced their experience.
✨Customer Service is Key
Be ready to talk about your approach to customer service. Share stories that highlight your ability to handle customer inquiries and resolve issues efficiently, as this is crucial for a Service Advisor role.
✨Ask Smart Questions
Prepare thoughtful questions about the dealership's service department and its goals. This shows your genuine interest in the position and helps you understand how you can contribute to the team.
