At a Glance
- Tasks: Manage service bookings and ensure customer satisfaction in a busy car dealership.
- Company: Join a dynamic car dealership with a focus on teamwork and customer care.
- Benefits: Enjoy a competitive salary, brand training, and a company car scheme.
- Why this job: Be part of a team that values your skills and offers growth opportunities.
- Qualifications: Previous experience as a Service Advisor and a full UK driving licence required.
- Other info: Exciting role with potential for upselling and enhancing customer experiences.
The predicted salary is between 28000 - 36000 £ per year.
Basic Salary: £28,000
OTE: £36,000
Location: Hedge End
Benefits:
- Brand Training
- Company Car Scheme
Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership?
Responsibilities of a Service Advisor:
- Arranging Service Department bookings.
- Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards.
- Upselling works to be completed and special offers/Service Plans.
Skills and Qualifications of a Service Advisor:
- Must have previous experience as a Service Advisor.
- Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System.
- Previous experience Upselling.
- Full manual UK Driving License - Subject to drivers check.
If you are interested in this Service Advisor position, please contact Kelsey @ Auto Skills and quote job number: 53074.
Service Advisor in West End of London employer: Auto Skills UK
Contact Detail:
Auto Skills UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor in West End of London
✨Tip Number 1
Network like a pro! Reach out to your contacts in the automotive industry and let them know you're on the hunt for a Service Advisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for Service Advisors and practice your responses. Highlight your experience with DMS systems and upselling, as these are key skills they'll be looking for.
✨Tip Number 3
Show off your enthusiasm! When you get the chance to meet potential employers, let your passion for customer service and the automotive industry shine through. A positive attitude can set you apart from other candidates.
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Service Advisor in West End of London
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We want to see that you're not just looking for any job, but that you're genuinely excited about being a Service Advisor with us.
Tailor Your Experience: Make sure to highlight your previous experience as a Service Advisor. We love seeing how your skills align with what we need, so don’t be shy about mentioning your knowledge of systems like Kerridge or Pinnacle!
Upselling Skills Matter: Since upselling is a key part of the role, include examples of how you've successfully upsold in the past. This will show us that you understand the importance of maximising customer satisfaction and sales.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, it’s super easy!
How to prepare for a job interview at Auto Skills UK
✨Know Your Stuff
Make sure you brush up on your knowledge of Kerridge, 1 link, or Pinnacle systems. Being able to discuss your experience with these DMS systems confidently will show that you're ready to hit the ground running.
✨Show Off Your Upselling Skills
Prepare examples of how you've successfully upsold services in the past. Think about specific situations where you identified customer needs and suggested additional services or products that enhanced their experience.
✨Customer Service is Key
Be ready to talk about your approach to customer service. Share stories that highlight your ability to handle customer inquiries and complaints effectively, ensuring they leave satisfied and likely to return.
✨Dress the Part
First impressions matter! Dress smartly for your interview to reflect the professional environment of a car dealership. It shows that you take the opportunity seriously and are ready to represent the brand well.