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- Tasks: Manage warranty claims, communicate with manufacturers, and handle paperwork efficiently.
- Company: Join a leading commercial vehicle dealership known for its excellence in the industry.
- Benefits: Enjoy a competitive salary and a supportive work environment with potential for growth.
- Why this job: Be part of a dynamic team that values your contributions and offers career advancement.
- Qualifications: Previous experience in warranty administration or related roles is essential.
- Other info: This role is full-time, Monday to Friday, based in Hayes.
The predicted salary is between 30000 - 32000 £ per year.
Overview Warranty AdministratorBrighouseSalary – £30,000 to £35,000 per annumMonday to Friday 8am to 5pm (1 in 4 Saturday mornings)I am looking for an experienced Warranty Administrator to manage warranty claims for an automotive dealership in the Brighouse area, you will be ensuring accurate and timely processing of claims and related paperwork, while maintaining positive relationships with manufacturers, customers, and internal teams. This role involves a combination of administrative, logistical, and customer service skills.Responsibilities Warranty Claim Management: Processing, submitting, and tracking warranty claims for repairs and replacement parts.Record Keeping: Maintaining detailed records of all warranty claims, payments, and relevant documentation.Communication: Interacting with manufacturers, customers, service departments, and other relevant personnel to ensure smooth claims processing.Compliance: Ensuring all warranty claims adhere to manufacturer guidelines and regulations.Problem Solving: Investigating and resolving any discrepancies or issues related to warranty claims.Parts Management: Coordinating the procurement and return of warranty parts.Customer Satisfaction: Ensuring customers are informed and satisfied with the warranty process.Financial Management: Invoicing warranty jobs and managing warranty debt.Reporting: Generating and analyzing warranty reports to identify trends and areas for improvement.Qualifications / Requirements Experience as a Warranty Administrator or in a similar role.Strong administrative, logistical, and customer service skills.Please apply online or for further information call Russ at Autoskills UK on (phone number removed) or email an up to date CV to (url removed).
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Warranty Administrator employer: Auto Skills UK
Contact Detail:
Auto Skills UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Warranty Administrator
✨Tip Number 1
Familiarise yourself with the specific warranty processes and guidelines used in the commercial vehicle industry. Understanding these will not only help you during the interview but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals already working in warranty administration or related roles. Engaging with them on platforms like LinkedIn can provide you with insider knowledge about the company and the expectations for the position.
✨Tip Number 3
Prepare to discuss your previous experience in detail, especially any relevant roles you've held in warranty administration or as a service advisor. Be ready to share specific examples of how you've successfully managed warranty claims or invoicing.
✨Tip Number 4
Research the dealership's reputation and their relationship with manufacturers. Showing that you understand their business model and how warranty administration fits into it can set you apart from other candidates.
We think you need these skills to ace Warranty Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in warranty administration, invoicing, or service advisory roles. Use specific examples from your past work that demonstrate your skills in dealing with warranty repairs and parts.
Craft a Strong Cover Letter: Write a cover letter that addresses the key responsibilities mentioned in the job description. Explain how your previous experience aligns with the requirements of the Warranty Administrator role and express your enthusiasm for working with a market-leading commercial vehicle dealership.
Highlight Communication Skills: Since the role involves communicating with manufacturers and arranging for parts delivery, emphasise your communication skills in both your CV and cover letter. Provide examples of how you've successfully managed similar tasks in the past.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Warranty Administrator.
How to prepare for a job interview at Auto Skills UK
✨Know Your Warranty Processes
Familiarise yourself with the warranty processes specific to commercial vehicles. Be prepared to discuss your previous experience in handling warranty repairs, parts, and paperwork, as this will demonstrate your understanding of the role.
✨Research the Company
Take some time to learn about the dealership and its reputation in the market. Understanding their values and how they operate can help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Prepare for Technical Questions
Expect questions related to warranty guidelines and manufacturer communications. Brush up on any technical knowledge you have regarding commercial vehicles, as this will help you answer confidently and accurately.
✨Showcase Your Communication Skills
As a Warranty Administrator, you'll need to communicate effectively with manufacturers and customers. Prepare examples of how you've successfully managed communication in past roles, highlighting your ability to resolve issues and maintain relationships.
