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- Tasks: Manage service bookings and ensure top-notch customer satisfaction in a busy car dealership.
- Company: Join a dynamic car dealership with a focus on teamwork and customer care.
- Benefits: Enjoy staff discounts, life insurance, private medical cover, and a company car scheme.
- Why this job: Be part of a vibrant team and enhance your customer service skills while earning great rewards.
- Qualifications: Previous experience as a Service Advisor and a full UK driving licence required.
- Other info: Work Monday to Friday with occasional Saturdays, offering a balanced work-life schedule.
The predicted salary is between 29000 - 36000 £ per year.
Basic Salary: £29,000 + Depending on experience
OTE: £36,000
Hours: Monday - Friday 8am till 6pm and 1 in 4 Saturdays 8am till 2pm
Location: Twickenham
Benefits:
- Staff Discounts
- Life Insurance
- Private Medical Insurance
- Company Car Scheme
Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership?
Responsibilities of a Service Advisor:
- Arranging Service Department bookings.
- Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards.
- Upselling works to be completed and special offers/Service Plans.
Skills and Qualifications of a Service Advisor:
- Must have previous experience as a Service Advisor with a customer service environment or main car dealership.
- Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System.
- Previous experience Upselling.
- Full manual UK Driving License - Subject to drivers check.
If you are interested in this Service Advisor position, please contact Skills and quote job number: 52935.
Service Advisor in Twickenham employer: Auto Skills UK
Contact Detail:
Auto Skills UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor in Twickenham
✨Tip Number 1
Get to know the company! Research the car dealership and understand their values, services, and customer base. This will help you tailor your approach during interviews and show that you're genuinely interested.
✨Tip Number 2
Practice your upselling techniques! Since this role involves upselling works and service plans, think of examples from your past experience where you successfully upsold a product or service. Be ready to share these stories!
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the interview process and what the dealership values in a Service Advisor.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to apply directly!
We think you need these skills to ace Service Advisor in Twickenham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Service Advisor and any relevant customer service roles. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your upselling experience!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and why you’d be a great fit for our team. We love seeing personality, so let your passion for the automotive industry come through.
Show Off Your Skills: If you've got experience with systems like Kerridge or Pinnacle, make sure to mention it! We’re keen on candidates who can hit the ground running, so highlight any technical skills that will help you in the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to keep track of your application and ensures you get all the latest updates from us. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Auto Skills UK
✨Know Your Stuff
Make sure you brush up on your knowledge of the car dealership environment and the specific responsibilities of a Service Advisor. Familiarise yourself with terms like 'upselling' and the systems mentioned in the job description, such as Kerridge or Pinnacle. This will show that you're not just interested but also prepared.
✨Show Off Your Customer Service Skills
Since this role is all about customer interaction, be ready to share examples of how you've excelled in customer service before. Think of specific situations where you went above and beyond for a customer, as this will highlight your suitability for the position.
✨Practice Makes Perfect
Consider doing mock interviews with a friend or family member. Focus on common interview questions for Service Advisors, like how you handle difficult customers or manage multiple bookings. The more you practice, the more confident you'll feel during the actual interview.
✨Dress to Impress
First impressions matter! Dress smartly and professionally for your interview. A polished appearance shows that you take the opportunity seriously and respect the company’s culture. Remember, you want to convey that you’re a great fit for their team!
