At a Glance
- Tasks: Manage service bookings and ensure customer satisfaction in a dynamic car dealership.
- Company: Join a thriving car dealership with a supportive team atmosphere.
- Benefits: Enjoy employee discounts, 23 days leave, and a competitive salary package.
- Other info: Flexible working hours with opportunities for career advancement.
- Why this job: Be part of a fast-paced environment where your skills can shine and grow.
- Qualifications: Previous experience as a Service Advisor and knowledge of DMS systems required.
Basic Salary: £27,500 to £32,000
OTE: Up to £40,000
Hours: Monday to Friday 8am-5:30pm, 1 in 4 Saturday 8:30am-12:30pm
Location: Tewkesbury
Benefits:
- Employee discount
- Death in Service
- 23 days annual leave plus bank holidays
Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership?
Responsibilities of a Service Advisor:
- Arranging Service Department bookings.
- Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards.
- Upselling works to be completed and special offers/Service Plans.
Skills and Qualifications of a Service Advisor:
- Must have previous experience as a Service Advisor.
- Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System.
- Previous experience Upselling.
- Full manual UK Driving License - Subject to drivers check.
If you are interested in this Service Advisor position, please contact Howard @ Auto Skills and quote job number: 53936.
Service Advisor in Tewkesbury employer: Auto Skills UK
Join a dynamic team at our Tewkesbury dealership, where we prioritise employee well-being and professional growth. With competitive salaries, generous annual leave, and unique benefits like employee discounts and death in service coverage, we foster a supportive work culture that values hard work and teamwork. This is an excellent opportunity for Service Advisors looking to thrive in a rewarding environment while contributing to our commitment to exceptional customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Service Advisor in Tewkesbury
✨Tip Number 1
Get to know the company before your interview! Research their values, services, and recent news. This will help you tailor your answers and show that you're genuinely interested in being a part of their team.
✨Tip Number 2
Practice your upselling techniques! Since this role involves upselling works and service plans, think of examples from your past experience where you successfully upsold a product or service. Be ready to share these during your chat!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and polished for your interview. It shows that you take the opportunity seriously and are ready to represent the dealership well.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Service Advisor in Tewkesbury
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Service Advisor role. Highlight your previous experience and any relevant skills, especially those related to customer service and upselling. We want to see how you can bring value to our team!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Share specific examples of how you've excelled in similar positions, and let us know why you're the perfect fit for our team.
Show Off Your DMS Knowledge:Since we’re looking for someone with experience in systems like Kerridge or Pinnacle, make sure to mention any relevant software knowledge in your application. This will help us see that you’re ready to hit the ground running!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications better and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Auto Skills UK
✨Know Your Stuff
Make sure you brush up on your knowledge of the car dealership industry and the specific responsibilities of a Service Advisor. Familiarise yourself with terms like 'upselling' and the systems mentioned in the job description, such as Kerridge or Pinnacle. This will show that you're not just interested in the role, but that you understand it too.
✨Show Off Your People Skills
As a Service Advisor, you'll be dealing with customers daily. Prepare examples of how you've successfully handled customer interactions in the past. Think about times when you went above and beyond to meet a customer's needs or resolved a tricky situation. This will highlight your ability to connect with clients and provide excellent service.
✨Practice Makes Perfect
Conduct mock interviews with a friend or family member. Focus on common interview questions for Service Advisors, like how you would handle a difficult customer or how you prioritise tasks in a busy environment. The more you practice, the more confident you'll feel during the actual interview.
✨Dress to Impress
First impressions matter! Dress smartly and professionally for your interview. A polished appearance shows that you take the opportunity seriously and respect the company’s culture. Remember, you want to convey that you’re ready to represent their brand positively.
