Car Service Advisor: Booking, Upsell & Workshop Support in Surrey
Car Service Advisor: Booking, Upsell & Workshop Support

Car Service Advisor: Booking, Upsell & Workshop Support in Surrey

Surrey Full-Time 25000 - 32000 £ / year (est.) No home office possible
Auto Skills UK

At a Glance

  • Tasks: Manage workshop bookings and enhance customer satisfaction while upselling services.
  • Company: Reputable car dealership in Epsom with a focus on teamwork.
  • Benefits: Career advancement opportunities and a supportive work environment.
  • Other info: Perfect for enthusiastic individuals looking to grow in the automotive industry.
  • Why this job: Join a dynamic team and make a difference in customer experiences.
  • Qualifications: Experience in a similar role and a full manual UK Driving Licence required.

The predicted salary is between 25000 - 32000 £ per year.

A reputable car dealership in Epsom is seeking an enthusiastic Service Advisor to join their team. The ideal candidate will handle workshop bookings, ensure customer satisfaction, and be involved in upselling services and special offers.

Relevant experience in a similar role is essential, along with knowledge of car dealership systems. A full manual UK Driving Licence is also required. This position offers an excellent opportunity for a team player looking to advance their career.

Car Service Advisor: Booking, Upsell & Workshop Support in Surrey employer: Auto Skills UK

Join a reputable car dealership in Epsom, where we prioritise employee growth and satisfaction. Our supportive work culture fosters teamwork and encourages professional development, offering unique opportunities to advance your career in the automotive industry. With competitive benefits and a focus on customer service excellence, we are committed to making your experience with us both meaningful and rewarding.
Auto Skills UK

Contact Detail:

Auto Skills UK Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Car Service Advisor: Booking, Upsell & Workshop Support in Surrey

✨Tip Number 1

Network like a pro! Reach out to friends, family, or even former colleagues in the car industry. They might know about openings or can put in a good word for you, which can really help us stand out.

✨Tip Number 2

Practice makes perfect! Before your interview, rehearse common questions related to customer service and upselling. We want to show that we can handle bookings and keep customers happy with ease.

✨Tip Number 3

Dress to impress! First impressions matter, especially in a customer-facing role. Make sure we look smart and professional when we walk into that interview.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace Car Service Advisor: Booking, Upsell & Workshop Support in Surrey

Customer Service Skills
Upselling Techniques
Workshop Booking Management
Knowledge of Car Dealership Systems
Full Manual UK Driving Licence
Teamwork
Communication Skills
Problem-Solving Skills

Some tips for your application 🫡

Show Your Enthusiasm: When writing your application, let your passion for the automotive industry shine through. We want to see that you're excited about the role and ready to contribute to our team!

Highlight Relevant Experience: Make sure to showcase any previous experience you have in a similar role. We’re looking for candidates who understand workshop bookings and customer service, so don’t hold back on those details!

Tailor Your Application: Take a moment to customise your application for this specific role. Mention how your skills align with the responsibilities of a Service Advisor, especially in upselling services and ensuring customer satisfaction.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!

How to prepare for a job interview at Auto Skills UK

✨Know Your Stuff

Make sure you brush up on your knowledge of car dealership systems and the services offered. Being able to discuss specific services and upselling techniques will show that you're not just enthusiastic but also knowledgeable about the role.

✨Customer Service Focus

Prepare examples from your past experience where you've gone above and beyond for customers. This role is all about ensuring customer satisfaction, so demonstrating your ability to handle customer queries and complaints effectively will set you apart.

✨Practice Your Pitch

Think about how you would upsell a service or special offer during the interview. Practising this pitch can help you feel more confident and show the interviewer that you have the skills to drive sales in the workshop.

✨Be a Team Player

Since this position requires collaboration with other team members, be ready to discuss how you've worked well in teams before. Highlighting your teamwork skills will demonstrate that you’re a good fit for their culture.

Car Service Advisor: Booking, Upsell & Workshop Support in Surrey
Auto Skills UK
Location: Surrey

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

>