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- Tasks: Manage service bookings and ensure customer satisfaction in a busy car dealership.
- Company: Join a dynamic car dealership with a supportive team environment.
- Benefits: Enjoy employee discounts, on-site parking, and a competitive salary.
- Why this job: No weekends! Work-life balance while helping customers with their vehicle needs.
- Qualifications: Previous experience as a Service Advisor and knowledge of DMS systems required.
- Other info: Great opportunity for career growth in the automotive industry.
The predicted salary is between 25500 - 30000 £ per year.
Basic Salary: Up to £28,500 Depending on Experience
OTE: £32,000
Hours: Monday - Friday 08:30am - 17:30 No Weekends!
Location: Solihull
Benefits:
- Employee Discount
- On-site Parking
Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership?
Responsibilities of a Service Advisor:
- Arranging Service Department bookings.
- Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards.
- Upselling works to be completed and special offers/Service Plans.
Skills and Qualifications of a Service Advisor:
- Must have previous experience as a Service Advisor.
- Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System.
- Previous experience Upselling.
- Full manual UK Driving License - Subject to drivers check.
If you are interested in this Service Advisor position, please contact Kieran @ Auto Skills and quote job number: 53023.
Service Advisor in Solihull employer: Auto Skills UK
Contact Detail:
Auto Skills UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor in Solihull
✨Tip Number 1
Network like a pro! Reach out to your contacts in the automotive industry and let them know you're on the hunt for a Service Advisor role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for Service Advisors and practice your responses. Highlight your experience with DMS systems and upselling, as these are key skills they’re looking for.
✨Tip Number 3
Show off your enthusiasm! When you get the chance to chat with potential employers, let your passion for customer service and the automotive industry shine through. A positive attitude can set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Service Advisor in Solihull
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Service Advisor. We want to see how your skills match the job description, so don’t be shy about showcasing your upselling experience and knowledge of DMS systems!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the dealership. We love seeing a bit of personality, so let us know why you’re the perfect fit for our team.
Be Clear and Concise: When filling out your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to read and get straight to the point about your relevant experience and skills.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss any important updates from our team!
How to prepare for a job interview at Auto Skills UK
✨Know Your Stuff
Make sure you brush up on your knowledge of the DMS systems like Kerridge or Pinnacle. Being able to discuss your experience with these systems confidently will show that you're ready to hit the ground running.
✨Show Off Your Upselling Skills
Prepare some examples of how you've successfully upsold services in the past. This is a key part of the role, so demonstrating your ability to increase sales while keeping customers happy will definitely impress.
✨Customer Service is Key
Think about times when you've gone above and beyond for a customer. Be ready to share these stories, as they highlight your commitment to excellent service, which is crucial for a Service Advisor.
✨Ask Smart Questions
Prepare thoughtful questions about the dealership's service department and its goals. This shows your genuine interest in the role and helps you understand how you can contribute to their success.
