Service Advisor — Car Dealership (Upsell & Customer Care) in Sheffield

Service Advisor — Car Dealership (Upsell & Customer Care) in Sheffield

Sheffield Full-Time 32000 - 35000 £ / year (est.) No working from home possible
Auto Skills UK

At a Glance

  • Tasks: Arrange service bookings and ensure smooth workshop operations.
  • Company: Join Auto Skills UK, a leading car dealership in Sheffield.
  • Benefits: Enjoy 33 days holiday and exclusive high street discounts.
  • Other info: Great opportunity for career growth in a dynamic environment.
  • Why this job: Earn up to £35,000 OTE while helping customers with their car needs.
  • Qualifications: Previous Service Advisor experience and knowledge of DMS systems required.

The predicted salary is between 32000 - 35000 £ per year.

Auto Skills UK is seeking a Service Advisor based in Sheffield offering a basic salary of £32,000 with potential earnings of up to £35,000 OTE. This role involves arranging service bookings and ensuring efficient workshop operations.

The ideal candidate must have:

  • Previous Service Advisor experience
  • Knowledge of DMS systems like Kerridge
  • A full UK driving license

Benefits include 33 days holiday and high street discounts.

Service Advisor — Car Dealership (Upsell & Customer Care) in Sheffield employer: Auto Skills UK

Auto Skills UK is an excellent employer for Service Advisors in Sheffield, offering a competitive salary and the opportunity to earn up to £35,000 OTE. With a supportive work culture that prioritises employee growth, generous benefits such as 33 days of holiday, and exclusive high street discounts, we ensure our team members feel valued and motivated in their roles.

Auto Skills UK

Contact Details:

Auto Skills UK Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Service Advisor — Car Dealership (Upsell & Customer Care) in Sheffield

Tip Number 1

Network like a pro! Reach out to your connections in the automotive industry, especially those who work at car dealerships. A friendly chat can lead to insider info about job openings and even referrals.

Tip Number 2

Prepare for the interview by brushing up on your knowledge of DMS systems like Kerridge. We want you to impress with your expertise, so practice discussing how you've used these systems in previous roles.

Tip Number 3

Show off your customer care skills! Think of examples where you've gone above and beyond for customers. We know that upselling is key, so be ready to share how you've successfully done this in the past.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace Service Advisor — Car Dealership (Upsell & Customer Care) in Sheffield

Service Advisor Experience
DMS Systems Knowledge
Kerridge
Customer Care Skills
Upselling Skills
Workshop Operations Management
Organisational Skills

Some tips for your application 🫡

Show Off Your Experience:Make sure to highlight your previous experience as a Service Advisor. We want to see how you've handled service bookings and customer care in the past, so don’t hold back on those details!

DMS Knowledge is Key:If you’ve got experience with DMS systems like Kerridge, shout about it! We’re looking for someone who can hit the ground running, so let us know how familiar you are with these systems.

Tailor Your Application:Take a moment to tailor your application to the job description. Mention how your skills align with what we’re looking for, especially in upselling and ensuring efficient workshop operations.

Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you one step closer to joining our team!

How to prepare for a job interview at Auto Skills UK

Know Your Stuff

Make sure you brush up on your knowledge of DMS systems like Kerridge. Being able to discuss how you've used these systems in previous roles will show that you're not just familiar with the tech, but that you can hit the ground running.

Showcase Your Customer Care Skills

Prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you turned a negative experience into a positive one. This will demonstrate your ability to upsell while keeping customers happy.

Practice Common Interview Questions

Anticipate questions related to service bookings and workshop operations. Practising your responses will help you articulate your thoughts clearly and confidently during the interview.

Dress the Part

Even though it's a car dealership, first impressions matter! Dress smartly to convey professionalism. It shows that you take the opportunity seriously and respect the company’s image.