Service Advisor | Upsell & Workshop Coordinator (York)
Service Advisor | Upsell & Workshop Coordinator (York)

Service Advisor | Upsell & Workshop Coordinator (York)

Full-Time 30000 - 34000 £ / year (est.) No home office possible
Auto Skills UK

At a Glance

  • Tasks: Manage customer bookings and ensure workshop efficiency while upselling services.
  • Company: Leading automotive service provider in the UK with a strong reputation.
  • Benefits: Basic salary of £30,000 plus OTE of £34,000, life insurance, and employee discounts.
  • Other info: Opportunity for career growth in the automotive industry.
  • Why this job: Join a dynamic team and enhance your skills in a fast-paced environment.
  • Qualifications: Experience in a similar role and strong upselling skills required.

The predicted salary is between 30000 - 34000 £ per year.

A leading automotive service provider in the UK is seeking a Service Advisor in Harrogate. The ideal candidate should have prior experience in a similar role, with strong upselling skills and familiarity with DMS systems like Kerridge. The role involves managing customer bookings and ensuring workshop efficiency.

This position offers a basic salary of £30,000, with an OTE of £34,000, along with various benefits such as life insurance and employee discounts.

Service Advisor | Upsell & Workshop Coordinator (York) employer: Auto Skills UK

As a leading automotive service provider in the UK, we pride ourselves on fostering a dynamic work culture that values employee growth and development. Our Harrogate location offers a supportive environment where Service Advisors can thrive, with competitive salaries, comprehensive benefits including life insurance and employee discounts, and ample opportunities for career advancement within the automotive industry.
Auto Skills UK

Contact Detail:

Auto Skills UK Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Advisor | Upsell & Workshop Coordinator (York)

✨Tip Number 1

Network like a pro! Reach out to your connections in the automotive industry, especially those who might know about openings for Service Advisors. A friendly chat can sometimes lead to opportunities that aren't even advertised.

✨Tip Number 2

Prepare for the interview by brushing up on your upselling techniques. Think of examples from your past experience where you successfully increased sales or improved customer satisfaction. We want you to shine!

✨Tip Number 3

Show off your familiarity with DMS systems like Kerridge during interviews. If you’ve used similar software, mention it! It’ll demonstrate your readiness to hit the ground running in the role.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace Service Advisor | Upsell & Workshop Coordinator (York)

Upselling Skills
DMS Systems Familiarity
Customer Booking Management
Workshop Efficiency Management
Communication Skills
Prior Experience in Service Advisor Role
Problem-Solving Skills
Attention to Detail

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience as a Service Advisor and any upselling skills you have. We want to see how your background fits with what we're looking for, so don’t be shy about showcasing your relevant achievements!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role and how your familiarity with DMS systems like Kerridge can benefit us. Keep it engaging and personal – we love a bit of personality!

Showcase Your Customer Service Skills: In this role, managing customer bookings and ensuring workshop efficiency is key. Make sure to include examples in your application that demonstrate your strong customer service skills and how you've handled similar responsibilities in the past.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!

How to prepare for a job interview at Auto Skills UK

✨Know Your Stuff

Make sure you brush up on your knowledge of DMS systems like Kerridge. Familiarity with these systems will not only impress the interviewers but also show that you're ready to hit the ground running.

✨Show Off Your Upselling Skills

Prepare examples of how you've successfully upsold services in previous roles. Think about specific situations where you identified customer needs and offered solutions that benefited both the customer and the business.

✨Customer Service is Key

Be ready to discuss your approach to managing customer bookings and ensuring workshop efficiency. Highlight any strategies you've used to enhance customer satisfaction and streamline operations.

✨Ask Smart Questions

Prepare thoughtful questions about the company and the role. This shows your genuine interest and helps you understand if the position aligns with your career goals. For instance, ask about their approach to customer service or how they measure workshop efficiency.

Service Advisor | Upsell & Workshop Coordinator (York)
Auto Skills UK

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