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- Tasks: Manage service bookings and ensure top-notch customer satisfaction at a car dealership.
- Company: A leading car dealership in Solihull with a focus on customer care.
- Benefits: Competitive salary, employee discounts, and on-site parking.
- Why this job: Join a dynamic team and enhance customer experiences while boosting your earnings.
- Qualifications: Experience in a similar role and knowledge of DMS systems like Kerridge.
- Other info: Enjoy a full-time role with no weekend work and great career prospects.
The predicted salary is between 28500 - 32000 £ per year.
A car dealership in Solihull seeks a Service Advisor to manage service bookings and ensure high customer satisfaction.
The ideal candidate will have:
- Experience in a similar role
- Knowledge of DMS systems like Kerridge
- Skills in upselling services
This position offers a basic salary of up to £28,500, with OTE of £32,000, and is a full-time role with no weekend work. Additional benefits include employee discounts and on-site parking.
Service Advisor: Boost Bookings & Customer Care employer: Auto Skills UK
Contact Detail:
Auto Skills UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor: Boost Bookings & Customer Care
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry, especially those who might know about openings at car dealerships. A friendly chat can sometimes lead to opportunities that aren't even advertised!
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of DMS systems like Kerridge. We want you to show off your skills and experience confidently, so practice answering common questions related to service bookings and customer care.
✨Tip Number 3
When you get that interview, don’t forget to highlight your upselling skills! Share specific examples of how you've successfully boosted sales in previous roles. This will show them you're not just about managing bookings but also about driving revenue.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Service Advisor: Boost Bookings & Customer Care
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in service bookings and customer care. We want to see how your skills align with the role, so don’t be shy about showcasing your upselling abilities and familiarity with DMS systems like Kerridge.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Share specific examples of how you've boosted customer satisfaction in previous roles, and let us know why you're excited about this opportunity.
Be Clear and Concise: When filling out your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point. Highlight your relevant experience and skills without fluff – we want to see what you can bring to the table!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need about the position right there!
How to prepare for a job interview at Auto Skills UK
✨Know Your Stuff
Make sure you brush up on your knowledge of DMS systems like Kerridge. Being able to discuss how you've used these systems in previous roles will show that you're not just familiar, but also capable of hitting the ground running.
✨Customer Care is Key
Prepare examples of how you've handled customer queries or complaints in the past. Highlighting your ability to boost customer satisfaction will resonate well with the dealership's focus on service excellence.
✨Upselling Skills Matter
Think of specific instances where you've successfully upsold services or products. Be ready to explain your approach and the results, as this will demonstrate your potential to contribute to their sales goals.
✨Dress the Part
Even though it's a car dealership, first impressions count! Dress smartly to convey professionalism and confidence. It shows that you take the opportunity seriously and respect the company's image.
