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- Tasks: Help customers with service bookings and ensure their needs are met.
- Company: Join a dynamic car dealership in Bath, known for its excellent customer service.
- Benefits: Enjoy life assurance, gym discounts, and a referral scheme.
- Why this job: Be part of a supportive team while enhancing your sales skills and customer relations.
- Qualifications: Previous experience as a Service Advisor and a full UK driving licence required.
- Other info: Contact Kelsey at Auto Skills to apply and quote job number: 51444.
The predicted salary is between 24000 - 36000 £ per year.
Service Advisor Basic Salary – Up To £30,000OTE – £35,000Location – BathBenefits Life AssuranceRefer A Friend SchemeDiscounted Gym MembershipsStaff DiscountsAre you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership?Responsibilities Arranging Service Department bookings.Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards.Upselling works to be completed and special offers/Service PlansSkills and Qualifications Must have previous experience as a Service AdvisorKerridge / 1 link / Pinnacle systems knowledge or similar DMS SystemPrevious experience UpsellingFull manual UK Driving LicenceIf you are interested in this Service Advisor position, please contact Kelsey @ Auto Skills and quote job number: 51444
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Service Advisor employer: Auto Skills UK
Contact Detail:
Auto Skills UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor
✨Tip Number 1
Familiarise yourself with the specific DMS systems mentioned in the job description, like Kerridge or Pinnacle. Having a solid understanding of these systems will not only boost your confidence but also show potential employers that you're ready to hit the ground running.
✨Tip Number 2
Brush up on your upselling techniques. Since the role involves upselling services and special offers, practice how you can effectively communicate the benefits of additional services to customers. This could be through role-playing scenarios with friends or researching best practices online.
✨Tip Number 3
Network within the automotive industry, especially in Bath. Attend local car shows or dealership events to meet professionals who might provide insights or even refer you to opportunities. Building connections can often lead to job openings that aren't advertised.
✨Tip Number 4
Prepare for the interview by thinking about common customer service scenarios you might face as a Service Advisor. Be ready to discuss how you would handle difficult customers or manage multiple bookings efficiently, showcasing your problem-solving skills and customer focus.
We think you need these skills to ace Service Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous experience as a Service Advisor. Include specific examples of how you've successfully upsold services and managed customer bookings.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the dealership. Mention your familiarity with DMS systems like Kerridge or Pinnacle, and how you can contribute to their team.
Highlight Relevant Skills: In your application, emphasise your skills in customer service and workshop management. Provide examples of how you've met customer requirements and maintained high standards in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Service Advisor.
How to prepare for a job interview at Auto Skills UK
✨Show Your Enthusiasm
As a Service Advisor, your enthusiasm can set you apart. Make sure to express your passion for the automotive industry and your eagerness to help customers. A positive attitude can go a long way in making a great impression.
✨Demonstrate Your Upselling Skills
Since upselling is a key part of the role, prepare examples of how you've successfully upsold services or products in the past. Be ready to discuss specific strategies you used and the results you achieved.
✨Familiarise Yourself with DMS Systems
Knowledge of systems like Kerridge, 1 Link, or Pinnacle is crucial. Brush up on your understanding of these systems and be prepared to discuss how you've used them in previous roles. If you have experience with similar systems, mention that too!
✨Prepare Questions for the Interviewer
Having thoughtful questions ready shows your interest in the position and the company. Ask about the team dynamics, customer service expectations, or opportunities for professional development within the dealership.
