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For Companies At a Glance
- Tasks: Help customers with service bookings and ensure smooth workshop operations.
- Company: Join a dynamic car dealership focused on customer satisfaction and teamwork.
- Benefits: Enjoy a supportive work environment with opportunities for growth and development.
- Why this job: Be part of a vibrant team where your contributions directly impact customer experiences.
- Qualifications: Previous experience as a Service Advisor and a full manual UK driving licence required.
- Other info: Contact Kelsey at Auto Skills to apply and quote job number: 50083.
The predicted salary is between 24000 - 36000 £ per year.
Overview
Service Advisor – Location: Letchworth
Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership?
Responsibilities
- Arranging Service Department bookings.
- Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards.
- Upselling works to be completed and special offers/Service Plans
Qualifications
- Must have previous experience as a Service Advisor
- Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System
- Previous experience Upselling
- Full manual UK Driving Licence
If you are interested in this Service Advisor position, please contact Skills and quote job number: 50083
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Service Advisor employer: Auto Skills UK
Contact Detail:
Auto Skills UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor
✨Tip Number 1
Familiarise yourself with the specific DMS systems mentioned in the job description, like Kerridge or Pinnacle. Having a solid understanding of these systems will not only boost your confidence but also show us that you're ready to hit the ground running.
✨Tip Number 2
Brush up on your upselling techniques. Think about how you can effectively communicate the benefits of additional services or special offers to customers. This skill is crucial for a Service Advisor and will set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your previous experience as a Service Advisor in detail. Be ready to share specific examples of how you've successfully managed customer bookings and handled their requirements, as this will demonstrate your capability in the role.
✨Tip Number 4
Show your enthusiasm for the automotive industry during any conversations or interviews. Being passionate about cars and customer service will resonate well with us and highlight your commitment to the role.
We think you need these skills to ace Service Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous experience as a Service Advisor. Include specific examples of how you've arranged bookings, managed customer requirements, and upsold services.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role. Mention your familiarity with DMS systems like Kerridge or Pinnacle, and explain how your skills align with the responsibilities outlined in the job description.
Highlight Relevant Skills: In your application, emphasise your customer service skills and ability to work in a team. Provide examples of how you've successfully upsold services in previous roles to demonstrate your capability.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Service Advisor.
How to prepare for a job interview at Auto Skills UK
✨Show Your Enthusiasm
As a Service Advisor, your enthusiasm can set you apart. Make sure to express your passion for the automotive industry and your eagerness to help customers. A positive attitude can go a long way in making a great impression.
✨Demonstrate Your Experience
Be prepared to discuss your previous experience as a Service Advisor in detail. Highlight specific examples where you successfully managed bookings, upsold services, or resolved customer issues. This will show that you have the skills they are looking for.
✨Familiarise Yourself with DMS Systems
Since knowledge of systems like Kerridge, 1 Link, or Pinnacle is essential, make sure you brush up on these or similar DMS systems before the interview. Being able to discuss your familiarity with these tools will demonstrate your readiness for the role.
✨Prepare Questions
Interviews are a two-way street. Prepare thoughtful questions about the dealership's service department, team dynamics, and growth opportunities. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
