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- Tasks: Help customers with service bookings and ensure their needs are met.
- Company: Join a dynamic car dealership known for its excellent customer service.
- Benefits: Enjoy perks like staff discounts, life assurance, and free parking.
- Why this job: Be part of a supportive team and enhance your skills in a thriving environment.
- Qualifications: Previous experience as a Service Advisor and a full UK driving licence required.
- Other info: Contact Ryan McArthur at Auto Skills for more details.
The predicted salary is between 26000 - 28000 £ per year.
Service Advisor
Basic Salary – £26,000 to £28,000
OTE – £34,000
Location – Hinckley
Benefits –
Cycle to Work Scheme
Staff Discount
Staff Referral Scheme
Life Assurance
Free Parking
Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership?
Responsibilities of a Service Advisor
Arranging Service Department bookings.
Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards.
Upselling works to be completed and special offers/Service Plans
Skills and Qualifications of a Service Advisor
Must have previous experience as a Service Advisor
Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System
Previous experience Upselling
Full manual UK Driving Licence
Please contact Ryan McArthur @ Auto Skills and quote job number: 48696
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Service Advisor employer: Auto Skills UK
Contact Detail:
Auto Skills UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor
✨Tip Number 1
Familiarise yourself with the specific DMS systems mentioned in the job description, like Kerridge or Pinnacle. Having a solid understanding of these systems will not only boost your confidence but also show us that you're ready to hit the ground running.
✨Tip Number 2
Brush up on your upselling techniques. Since the role involves upselling services and special offers, practice how you can effectively communicate the benefits of additional services to customers. This will demonstrate your sales acumen during any interviews.
✨Tip Number 3
Prepare to discuss your previous experience as a Service Advisor in detail. Think about specific examples where you successfully managed customer bookings or resolved issues, as this will help us see how you can contribute to our team.
✨Tip Number 4
Show your enthusiasm for the automotive industry. Research current trends and challenges in the car dealership sector, and be ready to share your insights. This will highlight your passion for the role and make you stand out to us.
We think you need these skills to ace Service Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous experience as a Service Advisor. Include specific examples of how you've successfully arranged bookings, managed customer requirements, and upsold services.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the dealership. Mention your familiarity with DMS systems like Kerridge or Pinnacle, and explain how your skills align with the responsibilities outlined in the job description.
Highlight Relevant Skills: In your application, emphasise your customer service skills and ability to work in a team. Provide examples of how you've met customer needs and contributed to a positive workshop environment.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Service Advisor role.
How to prepare for a job interview at Auto Skills UK
✨Know Your Systems
Familiarise yourself with Kerridge, 1 Link, or Pinnacle systems. Being able to discuss your experience with these or similar DMS systems will show that you are prepared and knowledgeable about the tools you'll be using.
✨Demonstrate Upselling Skills
Prepare examples of how you've successfully upsold services in previous roles. This could include specific situations where you identified customer needs and recommended additional services or products.
✨Customer Service Focus
Be ready to discuss your approach to customer service. Highlight any experiences where you went above and beyond to meet customer expectations, as this is crucial for a Service Advisor role.
✨Show Enthusiasm and Team Spirit
Express your enthusiasm for the role and the automotive industry. Emphasise your ability to work well in a team, as collaboration is key in a dealership environment.
