Service Advisor

Service Advisor

Wakefield Full-Time 24000 - 36000 £ / year (est.) No home office possible
A

At a Glance

  • Tasks: Be the go-to person for customers, ensuring a smooth service experience from start to finish.
  • Company: Join a well-established automotive team in Wakefield known for its excellent aftersales service.
  • Benefits: Competitive salary up to £25,500 with potential earnings around £33,000 OTE.
  • Why this job: Great opportunity to enhance customer service skills and work in a dynamic automotive environment.
  • Qualifications: Must have previous experience as a Service Advisor and a full driving license.
  • Other info: Contact Jamie Clarkson at C&B Recruitment for more details.

The predicted salary is between 24000 - 36000 £ per year.

Service Advisor
Basic Salary – £27,000
OTE – £31,500
Location – Wakefield

Are you an enthusiastic, team player, hard-working Service Advisor looking for a new opportunity within a Car Dealership?

Responsibilities of a Service Advisor:

  1. Arranging Service Department bookings.
  2. Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards.
  3. Upselling works to be completed and special offers/Service Plans.

Skills and Qualifications of a Service Advisor:

  1. Must have previous experience as a Service Advisor.
  2. Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System.
  3. Previous experience Upselling.
  4. Full manual UK Driving Licence.

If you are interested in this Service Advisor position, please contact @ Auto Skills and quote job number: #J-18808-Ljbffr

Service Advisor employer: Auto Skills UK

At C&B Recruitment, we pride ourselves on being an exceptional employer, offering a supportive work culture that values teamwork and customer satisfaction. Our Wakefield location provides a vibrant environment with opportunities for professional growth, competitive salaries, and a comprehensive benefits package, ensuring our Service Advisors thrive both personally and professionally.
A

Contact Detail:

Auto Skills UK Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Advisor

✨Tip Number 1

Make sure to highlight your previous experience as a Service Advisor in your conversations. Be ready to discuss specific situations where you provided excellent customer service or resolved issues effectively.

✨Tip Number 2

Familiarize yourself with the latest automotive trends and technologies. Being knowledgeable about current vehicles and services will help you stand out during discussions with potential employers.

✨Tip Number 3

Practice your communication skills, especially in explaining technical information to customers. This is crucial for a Service Advisor role, as you'll need to ensure customers understand the services being offered.

✨Tip Number 4

Network with professionals in the automotive industry. Attend local events or join online forums to connect with others who can provide insights or even refer you to job openings.

We think you need these skills to ace Service Advisor

Customer Service Skills
Communication Skills
Problem-Solving Skills
Time Management
Sales Skills
Attention to Detail
Knowledge of Automotive Services
Ability to Work Under Pressure
Team Collaboration
Organizational Skills
Technical Knowledge of Vehicles
Follow-Up Skills
Negotiation Skills
Adaptability

Some tips for your application 🫡

Highlight Relevant Experience: Make sure to emphasize your previous experience as a Service Advisor and any roles within an aftersales department. Use specific examples to demonstrate your skills in customer service and vehicle management.

Showcase Communication Skills: Since the role involves liaising with customers and various departments, highlight your strong communication skills. Mention any experience you have in updating customers and coordinating with teams.

Detail Your Upselling Abilities: Discuss any past experiences where you successfully upsold services or products. This will show your potential employer that you can contribute to their sales goals.

Tailor Your CV and Cover Letter: Customize your CV and cover letter to reflect the specific requirements of the Service Advisor position. Use keywords from the job description to ensure your application stands out.

How to prepare for a job interview at Auto Skills UK

✨Showcase Your Experience

Make sure to highlight your previous experience as a Service Advisor. Be prepared to discuss specific situations where you successfully managed customer interactions and resolved issues in an aftersales environment.

✨Demonstrate Customer Service Skills

Since the role involves meeting customers and providing seamless service, be ready to share examples of how you've gone above and beyond for customers in the past. This will show your commitment to excellent service.

✨Know the Products and Services

Familiarize yourself with the types of services, parts, and accessories that are commonly offered in the automotive industry. Being knowledgeable will help you upsell effectively and demonstrate your expertise during the interview.

✨Prepare Questions

Have a few thoughtful questions ready to ask about the company and the team you'll be working with. This shows your interest in the position and helps you assess if it's the right fit for you.

A
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>