Service Advisor

Service Advisor

Yeovil Full-Time 26000 - 35000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Help customers with service bookings and ensure their needs are met.
  • Company: Join a dynamic car dealership in Yeovil, known for its excellent customer service.
  • Benefits: Enjoy a health cash plan, life assurance, and discounts on new and used cars.
  • Why this job: Be part of a supportive team and enhance your skills in a fast-paced environment.
  • Qualifications: Previous experience as a Service Advisor and a full UK driving licence required.
  • Other info: Contact Ryan McArthur at Auto Skills to apply and quote job number: 48.

The predicted salary is between 26000 - 35000 £ per year.

Basic Salary - £26,000

OTE - £35,000

Location - Yeovil

Benefits:

  • Health Cash Plan
  • Rewards Website Access
  • Car Benefit Scheme
  • Life Assurance
  • New and Used Car Discount
  • Refer a Friend Scheme
  • Cycle to work Scheme

Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership?

Responsibilities of a Service Advisor:

  • Arranging Service Department bookings.
  • Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards.
  • Upselling works to be completed and special offers/Service Plans.

Skills and Qualifications of a Service Advisor:

  • Must have previous experience as a Service Advisor.
  • Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System.
  • Previous experience Upselling.
  • Full manual UK Driving Licence.

Please contact Ryan McArthur @ Auto Skills and quote job number: 48.

Service Advisor employer: Auto Skills UK

Join a dynamic team in Yeovil where your role as a Service Advisor is not just about customer service, but about being part of a supportive work culture that values teamwork and personal growth. With competitive benefits including a health cash plan, car discounts, and opportunities for career advancement, we are committed to fostering an environment where you can thrive both professionally and personally.
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Contact Detail:

Auto Skills UK Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Advisor

✨Tip Number 1

Familiarise yourself with the specific DMS systems mentioned in the job description, like Kerridge or Pinnacle. Having a solid understanding of these systems will not only boost your confidence but also demonstrate your readiness to hit the ground running.

✨Tip Number 2

Brush up on your upselling techniques. Since the role involves upselling services and special offers, practice how you can effectively communicate the benefits of additional services to customers, making them feel valued and informed.

✨Tip Number 3

Network with current or former Service Advisors in the industry. They can provide insights into the dealership's culture and expectations, which can help you tailor your approach during interviews.

✨Tip Number 4

Prepare for potential scenario-based questions during the interview. Think about how you would handle various customer situations, as this will showcase your problem-solving skills and customer service orientation.

We think you need these skills to ace Service Advisor

Customer Service Skills
Communication Skills
Sales Skills
Upselling Techniques
Time Management
Problem-Solving Skills
Attention to Detail
Knowledge of Automotive Systems (Kerridge / 1 link / Pinnacle)
Teamwork
Organisational Skills
Full Manual UK Driving Licence
Technical Knowledge of Vehicles
Adaptability
Conflict Resolution

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your previous experience as a Service Advisor. Include specific examples of how you've successfully upsold services and managed customer bookings.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the dealership. Mention your familiarity with DMS systems like Kerridge or Pinnacle, and how you can contribute to their team.

Highlight Relevant Skills: In your application, emphasise skills such as customer service, teamwork, and your ability to work under pressure. These are crucial for a Service Advisor role.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is vital in this role.

How to prepare for a job interview at Auto Skills UK

✨Show Your Enthusiasm

As a Service Advisor, it's crucial to demonstrate your passion for the automotive industry. Make sure to express your excitement about the role and how you can contribute to the team.

✨Highlight Relevant Experience

Be prepared to discuss your previous experience as a Service Advisor in detail. Mention specific examples of how you've successfully managed bookings, upsold services, and met customer expectations.

✨Familiarise Yourself with DMS Systems

Since knowledge of systems like Kerridge or Pinnacle is essential, brush up on these platforms before the interview. If you have experience with similar systems, be ready to explain how you adapted to them.

✨Prepare Questions for the Interviewer

Having thoughtful questions ready shows your interest in the role and the company. Ask about the team dynamics, training opportunities, or how success is measured in the Service Department.

Service Advisor
Auto Skills UK
Location: Yeovil
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