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- Tasks: As a Service Advisor, you'll manage bookings and ensure top-notch customer service.
- Company: Join a dynamic car dealership in Newcastle with a focus on teamwork and customer satisfaction.
- Benefits: Enjoy enhanced holidays, car schemes, and 24/7 health support.
- Why this job: This role offers growth opportunities and a chance to work in a vibrant automotive environment.
- Qualifications: Previous experience as a Service Advisor and a full UK driving license are required.
- Other info: Contact James Jackson at Auto Skills for more details and quote job number: 49996.
The predicted salary is between 26000 - 34400 £ per year.
Service Advisor Basic Salary -£26,000 OTE – £34,400 Location – Newcastle Benefits ·Enhanced holidays that increase with service ·Eligibility to join one of our car schemes ·Critical illness cover after 2 years and Life Assurance ·Smart Health – free access to support 24 hours a day, 365 days a year ·Enhanced paid maternity, paternity and adoption leave Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities of a Service Advisor Arranging Service Department bookings. Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards. Upselling works to be completed and special offers/Service Plans Skills and Qualifications of a Service Advisor Must have previous experience as a Service Advisor Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System Previous experience Upselling Full manual UK Driving Licence If you are interested in this Service Advisor position, please contact James Jackson @ Auto Skills and quote job number: 49996
Service Advisor employer: Auto Skills UK
Contact Detail:
Auto Skills UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor
✨Tip Number 1
Familiarize yourself with the specific DMS systems mentioned in the job description, like Kerridge or Pinnacle. Having a solid understanding of these systems will not only boost your confidence but also show us that you're ready to hit the ground running.
✨Tip Number 2
Brush up on your upselling techniques! Since this role involves upselling services and special offers, think about examples from your past experience where you successfully increased sales or improved customer satisfaction through effective communication.
✨Tip Number 3
Highlight your teamwork skills during the interview. As a Service Advisor, you'll be part of a team, so sharing experiences where you've collaborated effectively with others can demonstrate that you're a great fit for our dealership environment.
✨Tip Number 4
Prepare questions about the dealership's service department and its operations. Showing genuine interest in how we run things will not only impress us but also help you understand if this is the right place for you.
We think you need these skills to ace Service Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous experience as a Service Advisor. Include specific examples of how you've successfully upsold services and managed customer bookings.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the dealership. Mention your familiarity with DMS systems like Kerridge or Pinnacle, and how you can contribute to the team.
Highlight Relevant Skills: In your application, emphasize skills such as customer service, teamwork, and your ability to work under pressure. These are crucial for a Service Advisor position.
Follow Up: After submitting your application, consider following up with a polite email to express your continued interest in the position. This shows initiative and enthusiasm.
How to prepare for a job interview at Auto Skills UK
✨Show Your Enthusiasm
As a Service Advisor, enthusiasm is key! Make sure to express your passion for the automotive industry and your eagerness to help customers. This will demonstrate that you are a team player who is genuinely interested in the role.
✨Highlight Your Experience
Be prepared to discuss your previous experience as a Service Advisor in detail. Mention specific systems you've worked with, like Kerridge or Pinnacle, and provide examples of how you've successfully upsold services in the past.
✨Demonstrate Customer Focus
Since the role involves attending to customer requirements, be ready to share examples of how you've gone above and beyond for customers in previous positions. This will show that you understand the importance of customer satisfaction.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This could include inquiries about the team culture, training opportunities, or how success is measured in the role. It shows you're engaged and serious about the position.
