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- Tasks: Help customers with service bookings and ensure their needs are met.
- Company: Join a dynamic car dealership in Weston Super Mare.
- Benefits: Competitive salary with potential earnings up to £35,000.
- Why this job: Be part of a supportive team and enhance your customer service skills.
- Qualifications: Previous experience as a Service Advisor and a full UK driving licence required.
- Other info: Contact Liam at Auto Skills for more details and quote job number: 51256.
The predicted salary is between 29000 - 35000 £ per year.
Basic Salary - Up to £29,000
OTE - Up to £35,000
Location - Weston Super Mare
Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership?
Responsibilities of a Service Advisor:
- Arranging Service Department bookings.
- Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards.
- Upselling works to be completed and special offers/Service Plans.
Skills and Qualifications of a Service Advisor:
- Must have previous experience as a Service Advisor.
- Kerridge / RTC / Pinnacle systems knowledge or similar DMS System.
- Previous experience Upselling.
- Full manual UK Driving Licence.
If you are interested in this Service Advisor position, please contact Liam @ Auto Skills and quote job number: 51256.
Contact Detail:
Auto Skills UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor
✨Tip Number 1
Familiarise yourself with the specific DMS systems mentioned in the job description, like Kerridge or RTC. Having a solid understanding of these systems will not only boost your confidence but also show potential employers that you're ready to hit the ground running.
✨Tip Number 2
Brush up on your upselling techniques. Since the role involves upselling services and special offers, practice how you can effectively communicate the benefits of additional services to customers. This will demonstrate your ability to drive sales and enhance customer satisfaction.
✨Tip Number 3
Network with current or former Service Advisors in the industry. They can provide valuable insights into the role and the dealership environment, which can help you tailor your approach during interviews and discussions.
✨Tip Number 4
Prepare for common interview questions related to customer service scenarios. Think of examples from your past experience where you successfully handled customer inquiries or resolved issues, as this will highlight your suitability for the role.
We think you need these skills to ace Service Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous experience as a Service Advisor. Include specific examples of how you've arranged service bookings and upsold services in past roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the dealership. Mention your familiarity with DMS systems like Kerridge or RTC, and how your skills align with the responsibilities outlined in the job description.
Highlight Relevant Skills: In your application, emphasise your customer service skills and ability to meet customer requirements. Provide examples of how you've successfully upsold services or managed workshop loading in previous positions.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Service Advisor role.
How to prepare for a job interview at Auto Skills UK
✨Show Your Enthusiasm
As a Service Advisor, your enthusiasm can set you apart. Make sure to express your passion for the automotive industry and your eagerness to help customers. A positive attitude can go a long way in making a great impression.
✨Demonstrate Your Upselling Skills
Since upselling is a key part of the role, prepare examples of how you've successfully upsold services or products in the past. Be ready to discuss specific situations where your efforts led to increased sales or customer satisfaction.
✨Familiarise Yourself with DMS Systems
Knowledge of systems like Kerridge, RTC, or Pinnacle is crucial. Brush up on your understanding of these systems and be prepared to discuss how you've used them in previous roles. This will show that you're ready to hit the ground running.
✨Prepare Questions for the Interviewer
Having thoughtful questions ready shows your interest in the position and the company. Ask about the team dynamics, training opportunities, or how success is measured in the role. This not only demonstrates your enthusiasm but also helps you gauge if the company is the right fit for you.
