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- Tasks: Manage service bookings and enhance customer satisfaction in a dynamic automotive environment.
- Company: Renowned automotive services provider in Derby with a focus on customer-centric service.
- Benefits: Basic salary of £28,000, OTE of £32,000, on-site parking, and pension scheme.
- Why this job: Join a team that values customer service and drive sales in the automotive industry.
- Qualifications: Previous experience in customer service and a full clean UK Driving Licence required.
- Other info: Opportunity to work in a supportive environment with career growth potential.
The predicted salary is between 28000 - 32000 £ per year.
A renowned automotive services provider in Derby is seeking an experienced Service Advisor to enhance customer satisfaction.
Key responsibilities include:
- Managing service bookings
- Customer interactions
- Addressing technical issues
Candidates must possess:
- Previous experience
- Familiarity with relevant systems
- A strong customer service orientation
A full clean UK Driving Licence is essential.
The role offers a basic salary of £28,000 with OTE of £32,000, along with attractive benefits including on-site parking and a pension scheme.
Service Advisor | £32k OTE | Customer-Centric & Drive Sales employer: Auto Skills UK
Contact Detail:
Auto Skills UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor | £32k OTE | Customer-Centric & Drive Sales
✨Tip Number 1
Get to know the company inside out! Research their values, services, and customer feedback. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! When you get the chance to chat with potential employers, be ready to explain how your experience aligns with their needs. Highlight your customer service skills and any relevant systems you've worked with.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Service Advisor | £32k OTE | Customer-Centric & Drive Sales
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Service Advisor. We want to see how you've managed service bookings and customer interactions in the past, so don’t hold back on those details!
Show Off Your Customer Service Skills: In your cover letter, let us know about specific instances where you’ve gone above and beyond for customers. We love hearing about your passion for enhancing customer satisfaction!
Be Clear and Concise: When filling out your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to read and get straight to the point about your relevant experience.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Auto Skills UK
✨Know Your Stuff
Make sure you brush up on your knowledge of automotive services and the specific systems used in the industry. Being able to discuss technical issues confidently will show that you're not just a people person, but also someone who understands the nuts and bolts of the job.
✨Customer-Centric Mindset
Prepare examples from your past experience where you've gone above and beyond for customers. This role is all about enhancing customer satisfaction, so demonstrating your commitment to excellent service will definitely set you apart.
✨Practice Makes Perfect
Consider doing mock interviews with a friend or family member. Focus on common questions related to service advising and customer interactions. The more comfortable you are speaking about your experiences, the more confident you'll feel during the actual interview.
✨Dress the Part
Even though it’s an automotive role, first impressions matter! Dress smartly to convey professionalism. It shows that you take the opportunity seriously and respect the company’s image.
