Service Advisor

Service Advisor

Saint Albans Full-Time 28000 - 45000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage service bookings and ensure customer satisfaction in a busy car dealership.
  • Company: Join a dynamic car dealership known for its excellent service and team spirit.
  • Benefits: Enjoy a competitive salary with potential earnings up to £45,000 and great team perks.
  • Why this job: Be part of a supportive team where your skills can shine and make a real impact.
  • Qualifications: Previous experience as a Service Advisor and knowledge of DMS systems required.
  • Other info: Contact Kelsey White at Auto Skills to apply and quote job number: 49967.

The predicted salary is between 28000 - 45000 £ per year.

Job Description

Service Advisor \\nBasic Salary – £28,000 \\nOTE – £45,000 \\nLocation – St Albans \\n  \\nAre you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? \\n \\nResponsibilities of a Service Advisor \\nArranging Service Department bookings. \\nEnsure efficient workshop loading, whilst attending to all customer requirements to the expected standards.

\\nUpselling works to be completed and special offers/Service Plans \\n  \\nSkills and Qualifications of a Service Advisor \\nMust have previous experience as a Service Advisor \\nKerridge / 1 link / Pinnacle systems knowledge or similar DMS System \\nPrevious experience Upselling   \\nFull manual UK Driving Licence \\n  \\nIf you are interested in this Service Advisor position, please contact Kelsey White @ Auto Skills and quote job number: 49967

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Contact Detail:

Auto Skills UK Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Advisor

✨Tip Number 1

Familiarise yourself with the specific DMS systems mentioned in the job description, like Kerridge or Pinnacle. Having a solid understanding of these systems will not only boost your confidence but also show us that you're ready to hit the ground running.

✨Tip Number 2

Brush up on your upselling techniques. Think of examples from your previous roles where you successfully upsold services or products. This will help you demonstrate your ability to meet customer needs while driving sales during the interview.

✨Tip Number 3

Prepare to discuss how you manage customer relationships and ensure satisfaction. We value team players who can handle customer requirements efficiently, so have some scenarios ready that showcase your problem-solving skills.

✨Tip Number 4

Research our company culture and values. Understanding what we stand for at StudySmarter will help you align your answers during the interview and show us that you're genuinely interested in being part of our team.

We think you need these skills to ace Service Advisor

Customer Service Skills
Communication Skills
Sales Skills
Upselling Techniques
Time Management
Problem-Solving Skills
Knowledge of Kerridge / 1 Link / Pinnacle Systems
Attention to Detail
Teamwork
Full Manual UK Driving Licence
Organisational Skills
Technical Knowledge of Automotive Services

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your previous experience as a Service Advisor. Include specific examples of how you've successfully arranged bookings and upsold services in the past.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the dealership. Mention your familiarity with DMS systems like Kerridge or Pinnacle, and how your skills align with the responsibilities outlined in the job description.

Highlight Relevant Skills: In your application, emphasise your customer service skills and ability to work as part of a team. Provide examples of how you've met customer requirements and contributed to a positive workshop environment.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Service Advisor role.

How to prepare for a job interview at Auto Skills UK

✨Show Your Enthusiasm

As a Service Advisor, enthusiasm is key. Make sure to express your passion for the automotive industry and your eagerness to help customers. A positive attitude can set you apart from other candidates.

✨Demonstrate Your Experience

Be prepared to discuss your previous experience as a Service Advisor in detail. Highlight specific examples of how you've successfully managed bookings, upsold services, and met customer needs in past roles.

✨Familiarise Yourself with DMS Systems

Since knowledge of systems like Kerridge or Pinnacle is essential, brush up on these platforms before the interview. If you have experience with similar systems, be ready to explain how you adapted to them.

✨Prepare Questions for the Interviewer

Having thoughtful questions ready shows your interest in the role and the company. Ask about the team dynamics, the dealership's approach to customer service, or opportunities for professional development.

Service Advisor
Auto Skills UK
Location: Saint Albans

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