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- Tasks: Help customers with service bookings and ensure smooth workshop operations.
- Company: Join a dynamic car dealership in Plymouth with a focus on customer satisfaction.
- Benefits: Enjoy life assurance, staff discounts, referral schemes, and a cycle to work program.
- Why this job: Be part of a supportive team while enhancing your skills in a fast-paced environment.
- Qualifications: Previous experience as a Service Advisor and knowledge of DMS systems required.
- Other info: Full manual UK driving license is a must; apply now to join our team!
The predicted salary is between 27000 - 29000 £ per year.
Service Advisor Basic Salary – £27,000 to £29,000 OTE – £36,000 Location – Plymouth Benefits – Life Assurance Staff Discount Staff Referral Scheme Cycle to Work Scheme Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities of a Service Advisor Arranging Service Department bookings. Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards. Upselling works to be completed and special offers/Service Plans Skills and Qualifications of a Service Advisor Must have previous experience as a Service Advisor Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System Previous experience Upselling Full manual UK Driving Licence If you are interested in this Service Advisor position, please contact Ryan McArthur @ Auto Skills and quote job number: 49534
Service Advisor employer: Auto Skills UK
Contact Detail:
Auto Skills UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor
✨Tip Number 1
Make sure to highlight your previous experience as a Service Advisor during the interview. Be ready to discuss specific situations where you successfully upsold services or managed customer expectations.
✨Tip Number 2
Familiarize yourself with the DMS systems mentioned in the job description, like Kerridge or Pinnacle. If you have experience with similar systems, be prepared to explain how that knowledge can benefit our team.
✨Tip Number 3
Demonstrate your enthusiasm for the role by researching our dealership and understanding our service offerings. This will show that you're genuinely interested in contributing to our success.
✨Tip Number 4
Prepare some questions about the team dynamics and customer service standards at our dealership. This not only shows your interest but also helps you assess if this is the right fit for you.
We think you need these skills to ace Service Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous experience as a Service Advisor. Include specific examples of how you've successfully arranged bookings and upsold services in the past.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the dealership. Mention your familiarity with DMS systems like Kerridge or Pinnacle, and how you can contribute to the team.
Highlight Relevant Skills: In your application, emphasize your customer service skills and ability to meet customer requirements. Discuss any experience you have with workshop loading and managing service department bookings.
Follow Up: After submitting your application, consider following up with Ryan McArthur at Auto Skills. A polite inquiry about your application status can demonstrate your interest in the position.
How to prepare for a job interview at Auto Skills UK
✨Show Your Enthusiasm
As a Service Advisor, it's crucial to demonstrate your passion for customer service and the automotive industry. Be sure to express your enthusiasm for the role and how you can contribute to the team.
✨Highlight Your Experience
Make sure to discuss your previous experience as a Service Advisor in detail. Mention specific systems you've worked with, like Kerridge or Pinnacle, and provide examples of how you've successfully upsold services in the past.
✨Prepare for Common Questions
Anticipate questions related to customer service scenarios and how you handle difficult situations. Prepare examples that showcase your problem-solving skills and ability to meet customer needs effectively.
✨Know the Company
Research the car dealership and understand their values, services, and any recent news. This knowledge will help you tailor your responses and show that you're genuinely interested in being part of their team.
